Basel Abou Laban

Basel Abou Laban

Senior Technical support professional

Followers of Basel Abou Laban1000 followers
location of Basel Abou LabanOttawa, Ontario, Canada

Connect with Basel Abou Laban to Send Message

Connect

Connect with Basel Abou Laban to Send Message

Connect
  • Timeline

  • About me

    Director - Data Analytics at PwC

  • Education

    • Cape Breton University

      2005 - 2009
      Bachelor's degree Information Technology
  • Experience

    • Stream (Stream Energy)

      Jan 2009 - Jan 2010
      Senior Technical support professional

      Basel was responsible for providing technical hardware and software support for customers with DELL notebooks and desktops. His primary client was the U.S army, which required efficient, quick, and thorough troubleshooting of the system in order to perform root cause analysis to identify technical issues with the systems.

    • HP

      Jan 2010 - Jan 2011
      Team Lead Manager

      Responsibilities included managing a team of 15-20 technicians while monitoring and reporting on service levels to ensure Key Performance Indicators are being met.

    • PwC Canada

      Dec 2011 - now

      Areas of Specialization: • Full life-cycle project managing and planning;• Leading and coaching a data analytic team to success;• Committed to continuous training to improve skills and competencies; • Assisting executive stakeholders with developing and understanding strategic goals;• External Financial Statement Auditing and Testing;• Financial and Accounting auditing and analysis;• Development of complex scripts to cleanse, standardize, merge and analyze data for accuracy and completeness;• Development of analytical interactive dashboards based on complex data set to visualize and present KPIs;• Extensive experience using data analytic and visualizations tools such as Tableau, Alteryx, SAP, Qlik;• Analysis of pre and post complex data conversions using ACL, Alteryx, and/or SAP;• Development and analysis of user acceptance scripts;• Experience in accessing and extracting tables using SAP GUI;• Performing complex report validation for completeness and accuracy;• Defining and developing SAP business and technical requirements;• Extensive experience in various industries: Public Sector, Oil & Gas, Mining, Utilities Show less Areas of Specialization: • Full life-cycle project managing and planning;• Leading and coaching a data analytic team to success;• Committed to continuous training to improve skills and competencies; • Assisting executive stakeholders with developing and understanding strategic goals;• External Financial Statement Auditing and Testing;• Financial and Accounting auditing and analysis;• Development of complex scripts to cleanse, standardize, merge and analyze data for accuracy and completeness;• Development of analytical interactive dashboards based on complex data set to visualize and present KPIs;• Extensive experience using data analytic and visualizations tools such as Tableau, Alteryx, SAP, Qlik;• Analysis of pre and post complex data conversions using ACL, Alteryx, and/or SAP;• Development and analysis of user acceptance scripts;• Experience in accessing and extracting tables using SAP GUI;• Performing complex report validation for completeness and accuracy;• Defining and developing SAP business and technical requirements;• Extensive experience in various industries: Public Sector, Oil & Gas, Mining, Utilities Show less Areas of Specialization: • Full life-cycle project managing and planning;• Leading and coaching a data analytic team to success;• Committed to continuous training to improve skills and competencies; • Assisting executive stakeholders with developing and understanding strategic goals;• External Financial Statement Auditing and Testing;• Financial and Accounting auditing and analysis;• Development of complex scripts to cleanse, standardize, merge and analyze data for accuracy and completeness;• Development of analytical interactive dashboards based on complex data set to visualize and present KPIs;• Extensive experience using data analytic and visualizations tools such as Tableau, Alteryx, SAP, Qlik;• Analysis of pre and post complex data conversions using ACL, Alteryx, and/or SAP;• Development and analysis of user acceptance scripts;• Experience in accessing and extracting tables using SAP GUI;• Performing complex report validation for completeness and accuracy;• Defining and developing SAP business and technical requirements;• Extensive experience in various industries: Public Sector, Oil & Gas, Mining, Utilities Show less

      • Director - Data Analytics

        Jul 2023 - now
      • Senior Manager - Data Analytics

        Jul 2021 - Jul 2023
      • Manager - Data Analytics

        Aug 2018 - Jun 2021
      • Senior Associate - Data Analytics

        Dec 2011 - Jul 2018
  • Licenses & Certifications

    • Certified Information Systems Auditor - CISA

      ISACA