
Basel Abou Laban
Senior Technical support professional

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About me
Director - Data Analytics at PwC
Education

Cape Breton University
2005 - 2009Bachelor's degree Information Technology
Experience
.webp)
Stream (Stream Energy)
Jan 2009 - Jan 2010Senior Technical support professionalBasel was responsible for providing technical hardware and software support for customers with DELL notebooks and desktops. His primary client was the U.S army, which required efficient, quick, and thorough troubleshooting of the system in order to perform root cause analysis to identify technical issues with the systems.

HP
Jan 2010 - Jan 2011Team Lead ManagerResponsibilities included managing a team of 15-20 technicians while monitoring and reporting on service levels to ensure Key Performance Indicators are being met.

PwC Canada
Dec 2011 - nowAreas of Specialization: • Full life-cycle project managing and planning;• Leading and coaching a data analytic team to success;• Committed to continuous training to improve skills and competencies; • Assisting executive stakeholders with developing and understanding strategic goals;• External Financial Statement Auditing and Testing;• Financial and Accounting auditing and analysis;• Development of complex scripts to cleanse, standardize, merge and analyze data for accuracy and completeness;• Development of analytical interactive dashboards based on complex data set to visualize and present KPIs;• Extensive experience using data analytic and visualizations tools such as Tableau, Alteryx, SAP, Qlik;• Analysis of pre and post complex data conversions using ACL, Alteryx, and/or SAP;• Development and analysis of user acceptance scripts;• Experience in accessing and extracting tables using SAP GUI;• Performing complex report validation for completeness and accuracy;• Defining and developing SAP business and technical requirements;• Extensive experience in various industries: Public Sector, Oil & Gas, Mining, Utilities Show less Areas of Specialization: • Full life-cycle project managing and planning;• Leading and coaching a data analytic team to success;• Committed to continuous training to improve skills and competencies; • Assisting executive stakeholders with developing and understanding strategic goals;• External Financial Statement Auditing and Testing;• Financial and Accounting auditing and analysis;• Development of complex scripts to cleanse, standardize, merge and analyze data for accuracy and completeness;• Development of analytical interactive dashboards based on complex data set to visualize and present KPIs;• Extensive experience using data analytic and visualizations tools such as Tableau, Alteryx, SAP, Qlik;• Analysis of pre and post complex data conversions using ACL, Alteryx, and/or SAP;• Development and analysis of user acceptance scripts;• Experience in accessing and extracting tables using SAP GUI;• Performing complex report validation for completeness and accuracy;• Defining and developing SAP business and technical requirements;• Extensive experience in various industries: Public Sector, Oil & Gas, Mining, Utilities Show less Areas of Specialization: • Full life-cycle project managing and planning;• Leading and coaching a data analytic team to success;• Committed to continuous training to improve skills and competencies; • Assisting executive stakeholders with developing and understanding strategic goals;• External Financial Statement Auditing and Testing;• Financial and Accounting auditing and analysis;• Development of complex scripts to cleanse, standardize, merge and analyze data for accuracy and completeness;• Development of analytical interactive dashboards based on complex data set to visualize and present KPIs;• Extensive experience using data analytic and visualizations tools such as Tableau, Alteryx, SAP, Qlik;• Analysis of pre and post complex data conversions using ACL, Alteryx, and/or SAP;• Development and analysis of user acceptance scripts;• Experience in accessing and extracting tables using SAP GUI;• Performing complex report validation for completeness and accuracy;• Defining and developing SAP business and technical requirements;• Extensive experience in various industries: Public Sector, Oil & Gas, Mining, Utilities Show less
Director - Data Analytics
Jul 2023 - nowSenior Manager - Data Analytics
Jul 2021 - Jul 2023Manager - Data Analytics
Aug 2018 - Jun 2021Senior Associate - Data Analytics
Dec 2011 - Jul 2018
Licenses & Certifications

Certified Information Systems Auditor - CISA
ISACA
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