Grace Regan

Grace Regan

Volunteer

location of Grace ReganPriority Health

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  • Timeline

  • About me

    Insightful Senior Product Owner | Driving Agile Innovation for Enhanced Customer Experiences | Digital Solutions

  • Education

    • Spectrum Health University

      -
      Futures Leadership program Organizational Leadership
    • Western Michigan University

      2012 - 2016
      Bachelor of Science (BS) Exercise Science

      Activities and Societies: Vice President of Exercise Science Student Organization

  • Experience

    • Bronson Athletic Club

      Jan 2016 - May 2016
      Volunteer

      Parkinson's Delaying Disease fitness instructor

    • Performance Edge

      May 2016 - Jul 2016
      Internship
    • MVP Sports Clubs

      Dec 2016 - Dec 2017
      Floor Associate

      Gym membership retention, Built Client base, Customer service, Relationship development

    • Priority Health

      Feb 2017 - now

      Insightful customer experience senior with an entrepreneurial spirit to build new membership or help retain existing membership. Specialties: Leadership, market analytics, internet marketing, brand building, online operations, strategic planning.

      • Customer Experience Senior

        Jan 2022 - now
      • Agile Product Owner

        Mar 2020 - Feb 2022
      • Member Advocate Coordinator

        Aug 2018 - Mar 2020
      • Customer Service Representative

        Feb 2017 - Mar 2020
  • Licenses & Certifications

    • American Red Cross CPR/AED

      American Red Cross
  • Honors & Awards

    • Awarded to Grace Regan
      Certified Effortless Experience Representative CEB January 1, 2018 Reducing customer effort, the company and customer will see significant growth potential by taking insights to save time and make better decisions.
  • Volunteer Experience

    • Healthy Lifestyles Ambassador

      Issued by Priority Health on Jun 2017
      Priority HealthAssociated with Grace Regan
    • Volunteer

      Issued by Cheff Therapeutic Riding Ctr on Feb 2015
      Cheff Therapeutic Riding CtrAssociated with Grace Regan
    • Missionary

      Issued by Raise of Hope for Haiti on Mar 2011
      Raise of Hope for HaitiAssociated with Grace Regan