Brooke Dillier

Experience

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  Youth Volunteer Corps / Americorps

  Jun 1997 - Aug 2002

  Assistant Program Director

  • Motivated and lead teams of youth volunteers and team leaders to complete volunteer projects• Organized and lead team leader and volunteer training programs

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  Industrial Assessment Center

  Jan 1999 - Jun 2000

  Team Lead

  • Effectively managed a team of graduate and undergraduate engineering students to perform energy audits for manufacturing companies that lead to at least a 30% cost savings for each facility• Lead plant visits and meetings with plant officials• Guided the team to collect, organize and interpret data for the final report of assessment recommendations for productivity, energy and waste management

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  W-T Communication Design Group

  Jun 2003 - Jan 2005

  Staff Coordinator

  • Effectively ordered and tracked all third-party services• Successfully managed all projects to ensure product quality and timeline and budget compliance• Managed multiple projects from multiple accounts concurrently on a national basis• Managed the communication flow between clients, subcontractors, other firms and in-house staff• Maintained accounts payable and receivable• Implemented a complex tracking system for projects, subcontracted services and profit analysis• Developed a marketing strategy for the company’s diversification and expansion by researching target companies, designing company’s marketing materials, making sales calls and presentations to potential clients, tracking and monitoring all marketing activity Show less

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  International Newspaper Marketing Association

  Jan 2005 - Jun 2006

  Membership and Marketing Manager

  • Developed and implemented successful strategies to promote membership growth and retention by engaging board members and volunteers in marketing efforts, developing an international membership committee, redesigning marketing materials, collaborating with IT to improve the content of the database, categorizing current data to streamline the renewal processes and target prospective members• Managed and manipulated queries within the database for increased sales, memberships and lead generation• Lead the team through a re-branding exercise that resulted in the new tagline and name change to reflect the newspaper industry’s shift to include digital platforms• Developed and implemented a successful roll-out of a major shift in membership cost structure Show less

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  Meeting Professionals International

  Jul 2006 - Aug 2011

  Director of Knowledge Management

  • Effectively managed global Knowledge team, up to 7 team members at a time• Significantly raised content and membership satisfaction scores by using research, data analysis and ROI tracking to design and develop all education, training and content across a diverse global set of platforms• Diversified our content delivery platforms to include new product lines digitally and globally• Brought new revenue streams to the organization and collaborated with the MPI Foundation and Sponsorship teams to bring in multiple millions of fundraising dollars for new content initiatives• Streamlined cross-departmental communications leading to increased productivity• Successfully developed and implemented strategic business plans that allowed our team and the organization as a whole to achieve goals and stay on budget• Lead efforts and collaborated with the IT team to develop and implement organization-wide operational efficiency and data management systems• Other positions held: Content Specialist, Manager of Strategic Learning Experiences, Knowledge Manager Show less

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  MUSICOOL, LLC

  Dec 2012 - Dec 2016

  Vice President Marketing

  • Increased new and renewal student and instrument rental numbers• Developed vibrant new, well-received brand package that increased popularity of the products and services with the client base of child students and parents (brand package included new company name, logo(s), tagline, advertising banners, website and social media)• Recommended new franchise model that has been successful in developing 10 new school locations• Produced all marketing collateral and implemented social media strategy• Assisted with several successful special events Show less

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  Self Employed

  Dec 2016 - Apr 2018

  Business Development Consultant
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  Liberty National Life Insurance Company

  Apr 2018 - May 2018

  Benefits Consultant
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  Dillier Marketing, LLC

  May 2018 - now

  Business Development Consultant
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  International News Media Association (INMA)

  Feb 2021 - now

  Membership Director