Megan Lehl

Experience

• 

  Hartford Golf Club

  Jul 2008 - Aug 2013

  Waitress and Bartender
• 

  Oshkosh Country Club

  Apr 2014 - Dec 2015

  Waitress and bartender
• 

  Ozaukee County

  Sept 2016 - Nov 2016

  Dispatcher
• 

  Dealer Inspire

  Dec 2016 - Jan 2022

  - Handle compliance for over 300 websites with the Ford, Jaguar, Land Rover, and Mercedes-Benz brands- Review dealership websites, advertisements and mockups to ensure alignment with federal and state compliance laws, regulations and OEM program requirements- Communicate consistently with clients and Performance Managers on compliance health of the website and assist with workable solutions to resolve issues- Active user in Salesforce, JIRA, Confluence, WordPress and Basecamp -Handled support tickets and client calls of all difficulty levels in a timely manner-Completed website adjustments for clients on the WordPress platform-Experience working with inventory feed files and website forms (CRM)-Managed a high volume task load in a fast paced environment-Basic HTML5, Javascript, & CSS knowledge

  • Associate Compliance Analyst

    Nov 2019 - Jan 2022

  • OEM Support Specialist b2b

    Dec 2016 - Oct 2019
• 

  Weedmaps

  Jan 2022 - now

  Providing the world-class b2b support by answering client questions, requests and concerns by phone and through Salesforce cases. Extensive knowledge of all company products and able to assist both clients and other team members adequately and efficiently. Work daily within Salesforce, JIRA, Slack, Calendly and Google Suite to ensure communication and tasks are completed in a timely manner. Conduct onboardings of company products via Google Meet and ensure the client has a full understanding of the platform. Continuing to grow my career in tech by going out of my comfort zone and challenging myself whenever the opportunity presents itself. Outside of job description:-create templates and SOP documents for new processes -edit current documents and slideshows to remain up-to-date and accurate -assist with projects and requests to help out other teams within the company Show less

  • Client Technical Support Associate II b2b

    Aug 2023 - now

  • Client Technical Support Associate b2b

    Jan 2022 - now