Candi - Ann Hermanus

Experience

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  Ryans

  Jan 2006 - Dec 2009

  Recruitment Consultant

  Jan 2008 – December 2009Temp Recruitment Consultant - Ryan’s Personal▪ Cold Calling▪ Pipeline building▪ Tele sales▪ Advertising available posts▪ Managing Ad responses▪ Interviewing▪ Background checks▪ Client relationship management▪ Headhunting/talent search/talent mapping ▪ Client /industry research▪ Sending QuotationsOctober 2007 – December 2007Contracts Consultant – Ryan’s Personal▪ Filing▪ General office duties▪ Assisting with contracts▪ Employee payouts▪ Sourcing temps to fill in during strikesFeb 2006 – April 2007Accounts Assistant – Ryan’s Personal▪ Generating invoices on pastel▪ Administering payroll▪ Reconciling time sheets and invoices ▪ Office adminJan 2006 – February 2006Receptionist – Ryan’s Personal▪ Answering and transferring calls▪ Maintaining a structured reception area ▪ Welcoming clients▪ Memos▪ Various correspondence management ▪ General office admin Show less

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  CR Solutions Pty Ltd

  Jan 2010 - Sept 2011

  Recruitment Consultant

  Jan 2010 – September 2011Recruitment Consultant – CR Solutions▪ Cold Calling▪ Pipeline building▪ Tele sales▪ Advertising available posts▪ Managing Ad responses▪ Interviewing▪ Background checks▪ Client relationship management▪ Headhunting/talent search/talent mapping ▪ Client /industry research▪ Sending Quotations

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  Quest Staffing Solutions

  Oct 2011 - Jun 2015

  Account Manager

  October 2011 – June 2015Account Manager - Quest Personal▪ Flexi staff management▪ Client relationship management▪ Achieving budget targets▪ Budget control▪ Recruitment processes▪ Management reporting▪ Staff scheduling▪ Staff file auditing▪ Capturing payroll

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  WNS

  Jul 2015 - Sept 2021

  Deputy Manager HR

  August 2015 – September 2021HR Business Partner/Deputy Manager - WNS Global Services▪ HR support to Operations, headcount +- 700▪ Ensuring alignment & compliance of HR processes, policiesand procedures▪ Facilitating and representing disciplinary hearings▪ Representing at the CCMA▪ Reporting on all stats (staff movement, absence, poorperformance, improvements, regressions)▪ Budget control▪ Recruitment drives – end to end▪ Employee counselling▪ Advisory to operational leadership on all levels▪ Facilitating and supporting various employee wellbeingprograms or drives▪ Stakeholder relationship management▪ Change management▪ Innovation and continues improvement▪ Conducting and facilitating employee satisfaction survey July 2015 – August 2015Assistant Manager - HR - WNS Global Services▪ Recruitment Lead▪ Candidate screening, interview, selection ▪ Background checks▪ Administration of recruitment process▪ Talent mapping▪ Reporting and tracking▪ Stakeholder relationship management Show less

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  STARTEK

  Oct 2021 - now

  Lead HR