John Abbott

Experience

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  US Navy

  Aug 2010 - Aug 2014

  Weather Operations Specialist - Aerographer's Mate Second Class

  • Provided tactical weather observations and analysis to military commands and theater commanders to support operations and exercises.• Provided technical analysis as subject matter expert of Tactical Decision Aid software.• Provided liaison support for fleet assets and distinguished visitors to the Fleet Weather Center - Norfolk Command, conduct training for various fleet assets, and provide daily support to the watch floor reach back team monitoring all chat communications for fleet assets across the globe.• Maintained and controlled inventory and accountability of $25,000 of classified computer equipment while embarked onboard a Navy ship. • Supervisor for 5 personnel in a liaison division consisting of personnel from several different job fields. Show less

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  Apple

  Nov 2014 - Aug 2016

  Technical Service Representative

  • Performed basic troubleshooting and diagnostic services on Apple hardware and software issues effecting iOS devices (iPod, iPad, and iPhone).• Demonstrated exceptional, consistent and comprehensive knowledge of Apple technology and applications• Provided concrete customer service and support of all standard Apple applications and hardware including hardware resets, password resets/setup, account setups, iTunes and App Store walkthrough while maintaining a high degree of professionalism.• Recognized by peers and coworkers as a leader and knowledgeable resource for multiple roles within the retail store. Show less

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  United States Air Force

  Apr 2015 - Nov 2018

  Communications Specialist - 3D1X3 RF Transmission Systems

  • Managed daily operations and tasks for 24 junior personnel.• Provided communications setup and support for the 439th Aeromedical Evacuation Squadron, including installation, operation, and maintenance of Satellite Communication networks for forward deployed elements and teams.• Deployed,sustained,troubleshot,andrepairedstandardradiofrequency wireless, line-of-sight, beyond line-of-sight, wide-band, ground-based satellite, and encryption transmission devices and intrusion systems in fixed and deployed environments.• Employed orbiting communications satellite, line-of-sight and tropospheric scatter techniques.• Installed ground, satellite, and telemetry communications equipment. Show less

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  Transportation Security Administration (TSA)

  Sept 2019 - Jan 2020

  Transportation Security Officer

  • Use various methods and equipment to efficiently screen passengers and luggage prior to boarding aircraft, preventing access to prohibited persons and items to effectively safeguard high volume transportation systems.• Identify potential security risks by observing the behavior of travelers as they move through terminal areas.• Maintain a high level of Customer Service and Communication while using required observation and security techniques.• Maintain communication with management regarding issues that might reveal vulnerabilities to security screening.• Advanced skills in security equipment: Explosive Trace Detection, Computed Tomography X-ray and Advanced Imaging Technology. Basic use of Microsoft Outlook. Show less

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  Verizon Authorized Retailer - Wireless Zone

  Jan 2020 - Apr 2021

  Sales Manager

  • Consult with customers to understand exactly what their needs were and provided tailored recommendations and solutions.• Contact customers to follow up on previous purchases while suggesting new merchandise and informing them about promotions and upcoming events.• Pull daily sales reports and collated information for easy access to company staff.• Demonstrate effective communication when interacting with customers, co- workers and managers.

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  The St. Regis Residences, Rye

  May 2021 - Apr 2022

  • Patrol all areas of the property and assist residents and their guests with room access.• Monitor security feeds and conduct daily physical hazard inspections.• Respond to accidents and assist residents, guests and employees during emergency situations.• Defuse any disturbances and escort offending parties from the property if necessary.• Conduct investigations, gather evidence, and facilitate interviews with relevant parties.• Complete required shift reports and maintain confidentiality of all loss prevention documents. Show less

  • Loss Prevention Officer

    Feb 2022 - Apr 2022

  • Loss Prevention Officer

    May 2021 - Feb 2022
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  42 Tech Division

  Nov 2021 - now

  Chief Executive Officer
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  U.S. Customs and Border Protection

  Apr 2022 - now

  Federal Officer