Mohamed Ashraf (MBCS, ZASE, AACS)

Experience

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  United Construction Establishment

  Apr 1994 - Nov 1995

  Computer Programmer

  In house payroll developer (Database systems used for developing dBase and Clipper)

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  Doha Marketing Service Company

  Jun 1995 - Jul 2006

  System Support Executive

  Company maintains its data in IBM-AS400 and SAP R/3 environment.• Perform general IT duties to support day-to-day operation.• Supporting users over the telephone and by email.• Networking and providing support for Windows issues.• Configuration and testing of any new hardware and software.• Travelling to locations to help with installs, deployment, and troubleshooting.• Management of the daily data backup and retrieval scheme.• Installing and operating Windows desktop and server operating systems.• TCP/IP networking and hardware maintenance and repair.• Handling Material Management System (ERP-SAP-MM) processing activities. Show less

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  Pathfinder Global FZCO

  Oct 2006 - Aug 2012

  Implementation & Support Executive

  Company Profile:Pathfinder offers a range of software products (Retail & ERP) and ZEBRA BarcodeSolutions which integrate a wide spectrum of customer requirements.• Install software products, applications, database systems, networking and other related applications at customer’s sites. • Deploy software technology solutions to ensure technical software support. • Co-ordinate with development team to resolve production issues. • Work closely with technical teams to enhance the quality of existing products.• Interact with customers and resolve technical issues.• Initiate and implement product enhancement procedures and standards.Previous positions: Technical Support Engineer Show less

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  DOMASCO (Al-Futtaim Group ) - Watches Division

  Jan 2013 - Jul 2020

  System Coordinator - SAP-(SD/MM)

  Company maintains its data in SAP IS Auto and Retail Pro Prism environment.• Strong understanding of business operations and analytic tools for effective analysis of data.• Proficient in SAP Modules (MM & SD)• Understands data models and excels at transformations.• Proficient in identifying, gathering and creating reports required.• Data processing, data auditing, creating data reports & monitoring all data for accuracy.• Performing daily system checks.• Training new staff on system work (SAP & Retail Pro Prism)• Informing to technical team regarding issues and errors. Show less