
Ryan Endres, PMP, CSM
Project Manager | PMO

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About me
Operations program manager with a results-driven passion for process improvement | PMP | CSM | 40 under 40 class of 2009
Education

University of Wisconsin-Madison
-Six Sigma Yellow Belt
University of Wisconsin-Madison
-MCPM - Master Certificate in Project Management Project Management
University of Wisconsin-La Crosse
-BS Microbiology/ChemistryActivities and Societies: Golden Key National Honor Society
Experience

PowderJect Vaccines
Jan 1998 - Jan 2004Project Manager | PMOPowderJect was a rapidly growing pharmaceutical company headquartered in Oxford, UK, with facilities located in Europe and the US. The Madison facility was focused on needle-free delivery of vaccines. It was one of the world's largest vaccines companies with over 1000 employees in 2003.Help lead a facility move, including vendor management.Managed vaccine and medical device concept to delivery projects and IS projectsLead a mission critical IS project to create a web based dashboard to track our worldwide projectsWas asked by the Vice President to represent company at conferences within my first 6 months of employmentReceived award for the innovative employee of the year in 2003List of Publications: http://www.walkerdowney.com/ryanendres/publications.pdfKeywords: operations management, project manager, medical device Show less

UW Madison - School of Medicine
Jul 2004 - Mar 2011The FPRC interprets ophthalmic digital images and coordinates clinical studies with academia and pharmaceutical companies. Within the Operations Group I developed and maintained a PMO, supervised, mentored, determined the training needs of 10 Project Managers and managed projects.Example projects I lead while in this position: Created a digital workflow tracker. Created a web portal for worldwide clinical sites to submit digital photos and allowing clinical monitors to review them (used Agile methodologies to manage this project). Created a digital issue workflow /notification system; managed multiple worldwide Clinical trials.•Help lead a facility move, including vendor management. Managed multiple worldwide Clinical trials.Evaluated and implemented new technologies to increase productivity and decrease new timelines by 30%• Partnered with multiple departments to develop optimized workflows using bar code tracking of samples.• Created a PMO from the ground up to monitor 35 projects ongoing in 41 countries.• Asked by Executive staff to take on mission critical projects to lead the organization to adopt new digital workflows within a web-based portal.• Reviewed current clinical storage methods and came up with a solution to reduced clinical storage costs by 87%• Created SharePoint sites to monitor the portfolioKeywords: PMP, operations management, project manager, program manager, program management, six sigma, agile Show less Served as the primary contact and worked with clinical staff and vendors to identify and implement efficient and effective solutions. Coordinated a clinical trial with over 1500 subjects, MIDUS (Midlife in America), conducted at three sites (UW Madison, UCLA and Georgetown). Developed and managed budget; created a system for tracking billing expenses and specimens. Completed QA reviews on data collection. Wrote/reviewed sections of grant proposals and developed SOPs. • Created and maintained project databases and website to communicate project information and documentation to the project team.Keywords: project manager, program manager Show less
Manager-Project Manager | PMO | Program Manager | PMP
Aug 2005 - Mar 2011Senior Project Manager | PMP
Jul 2004 - Jul 2005

Hewlett-Packard - Hospital Healthcare
Apr 2011 - Oct 2012Implementation Program Manager | Project Manager | PMO | PMPHP is a leading global provider of products, technologies, solutions and services to consumers and business.• Oversaw a portfolio of over 30 projects managed by 6 project managers. • Managed HIT portal build, HIV network portal build.• Built tools, templates and SharePoint sites to help manage/monitor the portfolio.• Assisted in training new project managers and project team members on project management methodologies and tools.• Managed several high profile technology projects with budgets from 100k to over 2 million dollars involving teams of 10-50 employees.• Managed client relationships including the management of upper level client delivery relationships & representing the organization to customers. • All projects were within the healthcare informatics field.Keywords: project manager, program manager, PMO, PMP Show less

Healthgrades
Nov 2012 - Nov 2016Director of Project Management - Professional Services | PMO | PMP| CSMHealthgrades provides hospitals with the business intelligence and communication platform required to reach, educate and motivate a change in behavior among patients and physicians.Lead initiative in reducing our project backlog by 75% and reducing project durations by more than 50% through the implementation of Agile methodologies, team cross-training, improved client-facing processes (including working with Sales and Marketing teams), automated testing and a positive team environment. Lead projects on operational process optimization: from marketing of the products, pre-sales, automated contract workflows in salesforce, increasing report efficiencies, change management, building training programs, custom web based project tracking forms, API development, data integration, database architecture, product implementation and product support.Agile Coach, Scrum master: championed and coached best practices on agile delivery and continuous integration.Managed client-facing data integration projects for enterprise business intelligence software applications for healthcare, including Customer Relationship Management (CRM), Physician Relationship Management (PRM), Patient Direct Connect (PDC) and Health Risk Assessments (HRA). Oversaw a portfolio of over 50 client projects managed by 9 project managers. Supervised, mentored and determined the training needs the Project Management staff.Built tools and templates to help manage/monitor the portfolio and resources.Managed portfolio of projects using Microsoft Project, Team Foundation Server, Workfront (admin) and Salesforce.com.Keywords: PMP, CSM, PMO, operations management, project manager, program manager, program management, six sigma, agile, agile coach, scrumaster, business analyst Show less

Optum
Jan 2017 - nowAt both @Optum and @Change Healthcare, our teams strive to help people live healthier lives and help the health system work better for everyone. We’re coming together under a shared mission as we integrate our companies.Oversee product implementation for appropriate use criteria for imaging, laboratory, risk assessor, through our CareSelect delivery platform. Also, oversee implementations for Revenue Performance Advisor (RPA), which is an end-to-end revenue cycle management software solution for physician practices, labs, home health, medical-billing services, and other providersCreated tools for the management of portfolioCreated processes for implementationOversee process improvement initiativesWorked with outside vendors (Epic, Cerner, MEDITECH, Altera (Allscripts), Medhost, FlatIron ...)Supervised, mentored and determined the training needs of 9 Project Management staffAdmin: Salesforce, SmartSheets Show less
Senior Implementation Manager
Dec 2022 - nowImplementation Manager
Jan 2017 - Dec 2022
Licenses & Certifications

PMP Project Management Professional
PMI Project Management institute
ScrumMaster, CSM
Scrum AllianceOct 2015- View certificate

Leading with Empathy
LinkedInDec 2022 - View certificate

Leading Your Team Through Change
LinkedInDec 2022 - View certificate

Change Management with Limited Resources
LinkedInMay 2023 - View certificate

Well-Being in the Workplace
LinkedInDec 2022 - View certificate

Leading Inclusive Teams
LinkedInDec 2022 
PMP
Project Management Institute- View certificate

Leveraging Virtual and Hybrid Teams for Improved Effectiveness
LinkedInDec 2022 - View certificate

Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
LinkedInDec 2022
Volunteer Experience
Member
Issued by Benevolent and Protective Order of Elks on Dec 2011
Associated with Ryan Endres, PMP, CSMVarious
Issued by Project Management Institute/Madison, WI on Jan 2013
Associated with Ryan Endres, PMP, CSM
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