Ramzan K.

Experience

• 

  Fractal Systems

  Jun 2017 - Jul 2017

  Marketing Specialist

  Social Media Marketing and Graphic Design for an innovative Event Technology company in Dubai.- Social Media Marketing (Facebook, Google Business, YouTube, Quora, Medium)- Improvements of Website / YouTube / SEO / Social Media- Blog writing, article writing, ad writing, Adobe Photoshop

• 

  DUTECH LLC

  May 2018 - Jul 2018

  QA Test Analyst

  Quality Assurance, Quality Testing of Dubai Government projects.- Manual / Automation Testing, Functional / Non-Functional Testing, Software Development Life Cycle- Unit Testing, Integration Testing, System Testing, Acceptance Testing- Test Planning, Test Cases, Defect Tracking, Requirements Analysis

• 

  Corporate Affair Event Management LLC

  Sept 2018 - Nov 2019

  Web Developer

  Web Management, Web Development of Dubai’s largest Touch Rugby community.- Website development, design, management, security, optimization- WordPress (WooCommerce, SportPress), SEO- Video editing, audio editing, photo editing, Adobe Photoshop, Adobe Premiere Pro

• 

  Albanna Engineering & Constructions

  Nov 2019 - Sept 2022

  IT Support Specialist

  IT Support for an Engineering, Procurement, Construction services company in Oil & Gas industry. Reporting directly to the Chairman / Founder / Owner of the company.- IT support for Royal Family members and High-Net-Worth Individuals (HNWI)- Actively communicated with multiple clients, customers, providers, stakeholders- IT Troubleshooting, IT Maintenance, IT Diagnostics, Cryptocurrency, Mining- Organizing, coordinating, managing, planning, booking, arranging, procurement, problem solving Show less

• 

  AMAD LAW CORPORATE SERVICES PROVIDER

  Sept 2022 - Jun 2023

  IT Engineer

  IT Admin and IT Support for Dubai’s business consulting company.- IT Support, IT Troubleshooting, Hardware/Software, Equipment, Testing, Training- Supporting employees and clients in different locations on-site and remotely - Technical SEO, Keyword Research, Google Analytics, Google Search Console, Google AdWords- Website SEO, Social Media SEO, Social Media Marketing, Email Marketing- Web Development (WordPress, PHP), Ahrefs, Semrush, Screaming Frog, MailerLite, MailerCheck Show less

• 

  Dyninno Group

  Jul 2023 - Apr 2025

  IT Support Specialist

  IT Support and IT Help Desk for an international IT company with 5400+ employees.Based in Dubai Office in DIFC.- Provided Global IT Help Desk support across 20+ countries- Established IT Facilities: Conference Rooms, Meeting Pods, TVs, VoIPs, CCTVs, Printers, Access Control- Implemented IT Stock, Procurement, Inventory Management Systems- Jira, Confluence, Asset Management (CMDBuild), Identity and Access Management (MidPoint, Keycloak),Networking (Fortinet, NetBox, Grafana, Aruba), VoIP (IQtelenet), Microsoft 365, Microsoft Intune, MicrosoftRemote Desktop, AnyDesk, Apple Business Manager Show less