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James Lambert

James Lambert

Followers of James Lambert225 followers
location of James LambertMonroe, Louisiana, United States

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  • Timeline

  • About me

    Senior Systems Engineer at Blue Cross and Blue Shield of Louisiana

  • Education

    • Louisiana Tech University

      2009 - 2013
      Bachelor's degree Computer and Information Systems Security/Information Assurance

  • Experience

    • Vantage Health Plan

      Dec 2013 - Dec 2022

      Perform tasks to provide critical support to Technical Support as well as assisting End Users with technical issues. Manage critical components of Technical Support such as Remote Assistance, Ticketing System, Software Documentation, and Software Management, Training, and Leadership where needed. Assist Users with Technology Issues. Deploy Hardware and Software using tools such as Microsoft Deployment Toolkit, Server 2012 Deployment Services, Microsoft Configuration Manager, Lansweeper/Spiceworks, Powershell and Command Line. Inventory Management using software tools such as Lansweeper/Spiceworks.

      • System Administrator

        Sept 2018 - Dec 2022

      • Junior System Administrator

        Sept 2017 - Sept 2018

      • Lead Technical Support Engineer

        Jan 2017 - Sept 2017

      • Helpdesk Technician

        Dec 2013 - Dec 2016

    • Blue Cross and Blue Shield of Louisiana

      Jan 2023 - now
      Senior System Engineer

  • Licenses & Certifications