Emilia Glowacka

Experience

• 

  Teleperformance

  Nov 2006 - Nov 2007

  CUSTOMER ADVISOR (part time job)

  Responsibilities:• Contacting potential customers and presenting offers • Ascertain the customers’ needs and wants • Ability to accurately describe the product features and benefits • Achieving sales targets

• 

  InterKadra Sp. z o.o.

  Nov 2009 - May 2010

  HR & PAYROLL AGENT (Internship)

  Responsibilities: • Identifying staff vacancies and recruiting, interviewing and selecting applicants• Providing current and prospective employees with information about policies, job duties and working conditions• Payroll

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  Manpower

  Jan 2011 - Jun 2011

  OFFICE WORKER

  Responsibilities: • Assisting, administrating and archiving the hard copies of employees' documentation

• 

  HP

  Jun 2011 - Nov 2017

  Responsibilities in Procurement:• Providing advanced transactional procurement support, including purchasing, business and financial controls that require extensive technical expertise• Participating in cross-organizational teams to ensure established processes are followed, meet compliance requirements and improve organizational performance• Coordinating daily workload by exporting reports and assigning cases to team members• Performing monthly accuracy checks to ensure quality requirements are met• Providing mentoring, trainings and guidance as Subject Matter ExpertResponsibilities in Contractor Workforce:• Managing End-To-End contractors engagement process for EMEA region• Developing, implementing and communicating contractor workforce procedures to ensure compliance with HP Global Trade policies Show less Responsibilities:• Obtaining and validating offers from Suppliers• Negotiating prices • Proactively identifying opportunities for savings and making recommendations• Being the first escalation point of contact for customer and vendor issues • Implementing and assuring effective business controls through review, analysis and verification• Supporting the development, implementation, maintenance and communication of procedures to ensure compliance with procurement and other HP policies • Interacting with suppliers and internal customers on a global basisAdditional activities:• Supporting Agency Contractor Labor Desk• Assisting in training and mentoring of other team members • Supporting the implementation of new corporate-wide procurement processes and systems Show less Responsibilities:• Reviewing requisitions for contractors initiated by Hiring Manager • Broadcasting open requests to Staffing Suppliers• Providing candidates review; screening of resumes to ensure that skills match requests, validating candidates rates against HP’s target• Reviewing and approving draft orders in HP’s technology solution• Validating that all on-boarding requirements have been completed • Working with Hiring Managers to ensure time/expense approvals are complete• Acting as liaison between Engagement Managers and Staffing Suppliers for AC absences, extensions and terminations • Providing day-to-day tool and process support to Hiring Managers as requestedAdditional activities:• Creating and maintaining internal process documentation Show less Responsibilities:• Collecting customer's reservations via telephone and entering them in the reservation system• Providing information about services • Building a positive relationship with customers• Collaborating with the team of specialists to provide the best possible serviceAdditional activities: • Participating in creating the process maps for the project• Creating the Standard Operating Procedure for the reservation process• Attending the additional trainings Show less

  • SENIOR PROCUREMENT SPECIALIST & CONTRACTOR WORKFORCE ADMINISTRATOR

    Nov 2015 - Nov 2017

  • PROCUREMENT SOURCING SPECIALIST

    Aug 2014 - Nov 2015

  • CONTRACTOR WORKFORCE ADMINISTRATOR

    Jan 2013 - Aug 2014

  • CUSTOMER SERVICE REPRESENTATIVE

    Jun 2011 - Jan 2013
• 

  Philip Morris International

  Dec 2017 - now

  • Defining, implementing and monitoring controls and risk management framework in close collaboration with Risk Assurance functions• Leading the Risk Management process in Supply Chain Planning to ensure risks are identified and mitigating measures are in place• Identifying monitoring and reporting key risk indicators• Implementing document structure, controls, revision and retention process, process standards and other documents• Driving communication and change management in relation to Risk and Resilience across Supply Chain Planning and key stakeholders• Preparing and coordinating internal or external audits on behalf of the function, acting as first point of contact for Risk assurance functions• Leading cross-functional projects Show less • Planning and managing the execution of assigned projects, and being accountable for their successful delivery within specified timelines• Driving the end-to-end project management process for the projects where they are deployed, ensuring effective delivery in line with standards set by S&PD PMO and the Minimum Viable Project Management Methodology• Leading project scoping using defined project charter (goals, outcomes, milestones, deliverable, KPIs, resources, budget)• Managing all aspects of the project planning and execution process, ensuring that the project is effectively planned and mobilized, and delivered to agreed cost, time and quality metrics• Conducting ongoing and effective risk management to identify and monitor project risks, issues and dependencies, working collaboratively with project teams to mitigate where possible, and escalating to Leadership and/ or S&PD PMO when required Show less • Analyzing current process flows and preparing proposals for standardization and improvements of Regional and Central Procurement processes to increase overall efficiency in terms of time spent, resources, workload and to maintain process integrity• Mapping business processes, evaluating information gathered from cross-regional sources, identifying gaps and conflicts in processes and working with multifunctional teams to optimize process flows• Coordinating the implementation and verification of process changes as well as general system enhancements• Maintaining and updating related documentation and training materials to reflect any changes to process / system flow• Conducting periodical trainings for Procurement and Non-Procurement population to ensure smooth and timely workflow and best practices adoption Show less

  • MANAGER RISK & RESILIENCE

    Oct 2023 - now

  • PROJECT MANAGER

    Mar 2023 - Sept 2023

  • PROJECT LEADER

    Jun 2021 - Feb 2023

  • PROCUREMENT GOVERNANCE & EXCELLENCE LEAD

    Nov 2020 - May 2021

  • PROCUREMENT GOVERNANCE & EXCELLENCE EXECUTIVE

    Oct 2019 - Nov 2020

  • PROCESS EXCELLENCE ANALYST

    Dec 2017 - Sept 2019