INNOCENT JULIUS EDACHE

Experience

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  INFRACOM TECHNIQUES LTD

  Apr 2008 - May 2009

  FIELD ENGINEER

  • Network Optimization for improvement of signal quality (Involving drive test & adjustment of antenna angular tilt to control overshooting among neighboring cells)• Installation of both indoor & outdoor BTS on site for Telecoms service providers (WCDMA, GSM & CDMA )• Installation of Antennas, FR cables and Optical Fiber • Installation/interconnection of other indoor equipment in the shelter (E1 cables, jumper terminations on BTS, Rectifiers , & installation of other cabinets in the Shelter on Site) Show less

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  MTN CALL CENTRE

  Jun 2010 - Jan 2012

  CALL CENTRE AGENT/TEAM LEAD

  • Online resolution of customer’s Complaint (Query) in accordance with MTN standard and this includes: Sim Swap, GPRS Configuration, line activation, General education on MTN product & Services etc • The use of CRM and other related applications to resolve and keep track of customer’s Query. • Educating and assisting other team members in resolving Issues they couldn’t handle.• Budding (on - board training) of new CCR’s in the team so as to get them acquainted the work process & procedures Show less

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  CHINA COMMUNICATION SERVICE LTD (HUAXIM)

  Mar 2012 - Feb 2018

  RADIO NETWORK OPTIMIZATION ENGINEER

  WORK EXPERIENCE CHINA COMMUNICATION SERVICE LTD (HUAXIM) September 2012 to date Position : Radio Network Optimization Engineer Job Description:ZTE-MTN LTE (4G) Project LTE (4G) drive testing and optimization in Portharcourt Region.HUAWEI-AIRTEL Project (Drive testing and Optimization)Bench marking, Customer complain test, street level test, Data test, High way test, e.t.cZTE-MTN Project. (B.T.S Swap) •Pre-Cluster Drive test to check the performance of the various BTS in the clusters.•Single Site Verification (SSV) on sites that have been cut-over from EricsonB.T.S to ZTE B.T.S.. Conducts Drive test analysis of networks to identify faults/issues•Troubleshooting low coverage areas of network and suggest ways to improve the network •Network parameter fine tuning to improve performance•3G Network Performance Analysis (Accessibility analysis, Dropped Callanalysis, Handover issues analysis) and implementation of necessaryadjustments which includes antenna tilt adjustment, Azimuth correction,Neighbors additions etc •Providing daily KPI report and network performance to Optimization team•Managing Drive Test Schedule and teams and performing DTs on my part,analyzing it and giving recommendations for network improvement.•Testing and troubleshooting of issues using TEMS application.•Making benchmarking Drive Test reports for the Pre-Drive Tests and Post-Drive for individual cities.Huawei-Globacom 3G/2G Cutover Project • Pre-Cluster Drive test to check the performance of the various BTS in the clusters.•Single Site Verification (SSV) on sites that have been cut-over from Ericson Equipment to ZTE equipment or vice versa . • Post-Cluster Drive test to check the performance of the various BTS in the clusters. Show less

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  Huawei Technologies ltd

  Feb 2018 - Dec 2023

  Radio Network Planning And Optimization Engineer @ Huawei Technologies Ltd (Nigeria)
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  9mobile

  May 2021 - now

  Senior Engineer

  Senior Engineer , Network Quality Of Service and Performance Monitoring.9Mobile, Abuja Regional Office, Nigeria.