Deep Enrich
Joy A.
Human Resources Assistant
1000 followers
Lekki, Lagos State, Nigeria
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About me
Customer Relationship Management| Customer Support Specialist| Client Retention Specialist|Virtual assistant | Help desk advisor |Administrator
Education
Lead City University
2009 - 2013Bachelor of Science (B.Sc) Mass Communication and Media Technologyproduced a magazine,radio jingle,drama play,book production.
Experience
Androtech Automobile company
Sept 2007 - Oct 2009Human Resources Assistant
Broadcasting Corporation Of Oyo state
Nov 2013 - Oct 2014Radio News EditorNews gathering News editingNews writing Radio program production
IBAKATV
Jan 2015 - Jun 2019Support/ Quality Assurance Analyst
PWAN Group
Jun 2019 - Jul 2024Customer Service Executive/Admin Operations
Preply
Jul 2024 - nowCustomer Support Specialist
Licenses & Certifications
Eagle Summit Accra Ghana 2024
PWAN GroupJun 2024
Poise,Communication and Customer Service
Lead City University
English certificate
EF SETCall Center training and Etiquette
Lead City UniversityOct 2015
EC council ,Customer Relationship Management
New Horizons Computer Learning Centers
Essential Management Skills (EMS)
Enterprise Development Centre, Pan-Atlantic UniversityJun 2024- View certificate
Customer Success Fundamentals
CustomerSuccessU.org
Jobberman Soft-SkillsTraining
Jobberman NigeriaJun 2024
Languages
- enEnglish
- yoYoruba
- igIgbo
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