Deep Enrich
Ramon Raj
Service Desk Specialist
121 followers
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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About me
Global Service Delivery Manager at BAE Systems Digital Intelligence
Education
Multimedia University
2005 - 2007Computer Software Engineering
Experience
EFTEL LTD
Nov 2009 - Dec 2011Service Desk Specialist
DXC Technology
Mar 2012 - Dec 2013IT Support Specialist
Astro
Jan 2014 - Nov 2014Subject Matter Expert
BAE Systems Digital Intelligence
Jan 2016 - nowGlobal Service Delivery Manager
Aug 2020 - nowAI Global Service Desk Manager
Jun 2019 - Aug 2020Service Desk Team Lead
Apr 2017 - May 2019Service Desk Engineer
Jan 2016 - Mar 2017
Licenses & Certifications
ITIL Foundation Level
AXELOS Global Best PracticeJan 2012ITIL Service Transition (ITIL-ST)
AXELOS Global Best PracticeMay 2019
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