Mohamed Abdel Ghany

Experience

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  Tiba Solar

  Aug 2016 - Sept 2016

  Intern

  Intern, Tiba Solar. Learnt the whole process of making the solar Panel. Worked with 6 team members on making a solar panel and connecting it to a load.Made a Solar mobile charger.

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  Cascade Solutions Inc

  Mar 2020 - Feb 2022

  Technical Engineer

  Managed the implementation of technical solutions across 90 branches, consistently delivering ahead of schedule.Played a key role in expanding the company’s service offerings through the development of technical info graphics and presentations.Appointed to introduce cutting-edge technology in 25 branches, demonstrating leadership and innovation.● Due to my performance in the first year, I got an exceptional raise in my salary by 33%.● for any new possible projects, I was chosen to do the site survey and organize a proof of concept for the customer, which led to two new projects for my company Show less

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  Orange Business

  Feb 2022 - Dec 2024

  Service Delivery Manager

  Managing the complete implementation lifecycle in this position, making sure that the client has an outstanding experience using our services.Key responsibilities and highlights :-Led cross-functional teams to deliver high-quality services, achieving $250K+ in revenue through the successful closure of high-revenue orders.-Recognized by the COO for outstanding project delivery to one of the company’s largest strategic clients.-Improved service migration success rates by implementing process enhancements, resulting in greater project efficiency.-Awarded 6 Change Maker Awards for exceptional performance and client satisfaction-Act as the local clients' single point of contact in Germany, Austria and Switzerland during the implementation phase to guarantee effective communication and comprehension of the requirements.-Work together with internal and local stakeholders to verify change requests, flagging up any problems to the team for resolution..-Order connections from the telco providers and equipment through the procurement team to vendors, ensuring timely delivery.-Establish delivery schedules for project deliverables in collaboration with regional clients, procurement departments, and telecommunications companies, making an effort to fulfill or surpass client requirements.-Maintain correct and current information by updating project management tools on a regular basis to follow the progress of orders.-Planning Installation and Migration, with all stakeholders ensuring successful interventions. Show less

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  ALEXBANK

  Dec 2024 - now

  Project Portfolio Manager