Guy Ovenden

Experience

• 

  Comet

  Oct 2006 - Feb 2007

  Warehouse Assistant

  Physically challenging role supporting sales assistants by checking and unloading deliveries so they could be sold promptly. Stocking and restocking shelves to display the full range of products on offer. Finding and loading purchased items into customers' cars and making customers feel valued.

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  Sainsbury's

  Dec 2010 - Dec 2010

  Online Shopper

  Goods picker for Sainsbury's online department. Making customers feel comfortable with an approachable, friendly demeanour. Diligently allocating and delivering goods to minimise errors and maintain customer satisfaction. Making sure items were located with efficiency so early morning deliveries were made on time.

• 

  CeX Webuy.com

  Jul 2012 - Nov 2013

  Assistant Manager

  Managing the store and 10 staff members requiring;• Attention to detail to increase weekly turnover from 33k to 41k.• Excellent interpersonal skills to motivate team members and keep customers happy.• Administrative skills ensuring holidays were booked, rotas were completed and the paperwork was correctly sorted.• Time management skills to ensure jobs were completed before or by time limits.• Resilience and the ability to manage stress so as to not become overwhelmed by numerous tasks.• Problem solving abilities to always be able to find a solution to any situation. عرض أقل

• 

  Phones 4u

  Nov 2013 - Sept 2014

  Deputy Manager

  Running and aiding in the running of a successful phone store, involving:• People management skills with good communication to ensure instructions were understood.• Accuracy to ensure jobs were done in the best way in the shortest time.• Coaching skills to help others better their performances.• Operational skills to effectively oversee many tasks at once.• Flexibility to deal with numerous changes put in place by the company.• Organisational skills to ensure the back office was tidy and paperwork filed.• Great knowledge of compliance to ensure store was trading compliantly. عرض أقل

• 

  Sunny Meed Surgery

  Sept 2014 - Mar 2017

  Assistant Practice Manager

  Helping run a busy 2 practice GP surgery in the centre of Woking, requiring:• Management skills running the practice in the manager’s absence and running the office on a day-to-day basis.• Leadership skills organising the administrative staff and leading by example.• Planning skills to gradually implement new electronic systems, update procedures and to increase productivity.• Comprehensive computer skills as the surgery’s IT lead and technician.• Attention to detail to assess the practice budget and identify areas for reductions.• Communication and customer service skills to effectively correspond between patients, staff and partners.• Organisational skills to co-ordinate the QOF register, Locally Commissioned Services and Public Health claims. عرض أقل

• 

  Leeds City Medical Practice

  Apr 2017 - now

  Dealing with staffing and day to day running issues of a large busy Leeds practice with 2 sites.• Organisational skills to effectively manage the branches, enabling the practice manager to focus on business management.• Operational skills to completely reorganise the recall system and implement the revised plan.• Effective communication to ensure newly created procedures are actioned correctly.• Time management skills to plan my day and prioritise workload whilst also working autonomously.• IT skills to learn and understand SystmOne in a compressed timeframe. عرض أقل

  • Business Manager

    Aug 2023 - now

  • Operations Manager

    Apr 2017 - Aug 2023