Qizhou Shen

Experience

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  Camp of Kennybrook

  Jun 2017 - Aug 2017

  Camp Counselor

  Collaborated with camp counsellors to set up engaging recreational activities and events and ensure safety of children at summer camp. Advanced and developed leadership and communicative skills while fulfilling daily counsellor duties and responsibilities. Translated instructions for international campers to facilitate understanding of roles and performance expectations in group tasks.● Promoted high levels of comfort and inclusion in activities for diverse groups of campers, resulting in 20% experience and satisfaction increase. Show less

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  Cincinnati Children's

  Jun 2018 - Sept 2018

  Administrative Assistant

  Functioned as point-of-contact for scheduling appointments and tending to enquiries across platforms. Prepared reports and correspondence to internal and external members in compliance with confidentiality and hospital protocols. Directed and prioritised tasks and duties to complete activities in adherence to set deadlines. Monitored supplies and liaised with vendors to ensure accurate and timely deliveries of required equipment. Kept databases on clients, lab experiments, and information up to date. Followed guidelines provided by superiors while administering research and analyses for leukaemia treatments.● Generated $1.2K in savings each quarter by developing and implementing material procurement plan.● Supported staff with successfully securing five-year material purchasing contract costing 10% less than general market price. Show less

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  Industrial Bank Co., Ltd.

  Sept 2018 - Sept 2019

  Banking and Finance Assistant

  • Successfully facilitated the £700k loan request from an energy company by reviewing and analysingfinancial documentation, which includes precise assessment of the financial performance and highlighting the potential legal irregularities and providing tailored suggestions to the client.• Increased the monthly revenue by 20 % by developing an effective marketing strategy and leveraging the popularity of TikTok to advertise financial products and mortgage plans.• Awarded the individual Top Sale Title in the third quarter of 2020, and Top Customer Service Centre for the branch due to my outstanding performances in identifying potential improvements by using self-taught Simul8 application to shrink the average waiting time and speed up the process of loan approval. Show less

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  Industrial Bank Co., Ltd.

  Sept 2021 - Jul 2022

  Human Resources Assistant

  • Improved the employee satisfaction and team cohesion, promoted equal recruitment rights and diverse working environments for LGBT and vulnerable groups, support employee development programme and update the HR system and employees files.• Process documentation and prepare reports relating to personnel activities, such as performance evaluation, background checks, issuing offers, leaver letters, and contracts.• Organised weekly communication seminar with the employees in order to identify the potential areas to improve the efficiency and provided the written feedbacks to the fellow employees and senior managers. The weekly seminar had improved the employees satisfaction by 30%.• Gained proficiency in various digital application including Excel and Oracle to accurately process the pay rate change, update employees information, prepare paperwork for promotions, transfers and contract terminations, place vacancy advertisements on TikTok and other platforms. Show less

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  Transport for London

  Sept 2023 - now

  General Management graduate scheme

  First placement: Customer Service Assistant at King’s Cross St.Pancras tube station. Second placement: CFO office and offering assistance to the Director of Procurement and Commercial with his daily priorities.