Owen Dusome CSSBB

Experience

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  Acculink

  May 2009 - Oct 2010

  Customer Service Rep. - Referral

  Customer service rep/referral on emergency dispatch team: helping mostly contractors and some homeowners with problems, data entry, emergency dispatch, training new agents, delegating nightly workload. Referral, so supervisory position when team lead was unavailable.

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  Linamar

  Jan 2011 - Mar 2017

  Program CNC machine tools, specifying movement along three axes to create shape specified.• Able to read, interpret and react to CMM reports. Read computer-generated profile views of a piece being made in order to adjust the tooling appropriately. Interpret blueprints showing where the holes are to be placed in a piece of steel.• Ability to interact with supervisors to take direction, as well as sharing key line information. Interacting with co-workers, to exchange tips about methods and procedures, to relay new information and safety precautions, to receive instructions or to instruct others how to perform new jobs.• Decision making skills to decide when to reset a machine if it is not within tolerance levels, how to adjust or to change machine settings to improve the quality of pieces. Ability to refer to programming manuals to program machines.• Ability to work independently. When needed, and be a part of a team when needed.• Possess excellent computer skills to confirm measurements or adjust computer control (CNC) machinery• Ability to learn new specifications and procedures through training and experience. Receive training in Workplace Hazardous Materials Information System (WHMIS).• Ability to effectively communicate in both oral and written forms to various levels within the organization.• Load and unload parts in a safe and productive manner.• Complete ODS and SPC charts.• Operate machine tools to perform repetitive machining operations such as turning, milling, drilling, boring, honing, broaching, grinding or other machining operations.• Verify dimensions of parts machined using micrometers, calipers, and other measuring instruments as required.• Work to continuously improve all areas of productivity and reduce scrap.• Inform supervisor or team lead of non-conformance issues.• Maintain cleanliness of work station and meet 5S requirements.• Submit lean & safety suggestions. Show less Monitoring quality control and production procedures on two, then three launching production lines, supplying a major automotive OEM with precision engine components. Worked with quality engineers, setup technicians, machine operators, quality inspectors, QA lab technicians, production supervisors, and quality supervisors/managers to minimize defects and maximize efficiency in production. Conducted root cause analysis studies and helped find solutions for various quality issues, drastically reducing cost of poor quality, so much so that my position became unnecessary. Show less

  • Computer Numerical Control Machine Operator

    Jan 2013 - Mar 2017

  • Internal Quality Auditor

    Jan 2012 - Jan 2013

  • Team Leader - Quality Control

    Jan 2011 - Feb 2012
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  Stratosphere Quality

  Mar 2017 - Jun 2018

  Project Supervisor
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  Lear Corporation

  Jun 2018 - Oct 2018

  Quality Supervisor/Plant Customer Quality Engineer
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  FCA Fiat Chrysler Automobiles

  Oct 2018 - May 2020

  Quality Supervisor
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  Mask Shop

  May 2020 - Jan 2023

  Owner/Quality Manager

  Co-owner, regulatory correspondent, and quality manager for import and distribution of PPE face masks from multiple international suppliers into Canada.

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  Stellantis

  Nov 2020 - Sept 2022

  Quality Supervisor
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  VAS (Value Added Services) and JS Consulting

  Dec 2022 - Sept 2023

  Operations Consultant

  -Initiating, managing, auditing, and improving quality inspection, manufacturing, and re-packing/warehousing projects. -Spear-headed a total re-organization of the company procedures/processes- Implementing new communication, customer feedback, change management, and information recording systems, as well as a quality management system for the overall processes of the company that can adhere to ISO 9001 standards, with a focus on defining standardized procedures, and creating project management tracking systems in order to drive, and prove continuous improvement. -Created and then taught the team to use process observation audits to monitor progress and sustainment of organizational changes, and PDCA (Plan-Do-Check-Act) method/trackers to set project goals based on the audit findings, and track team progress towards achieving them. Created 9 organization learning modules for inspector, team leader, and supervisor roles, to be used for employee training, performance reviews, and succession management. -Created a 5 year strategic business plan, and company Key Performance Indicators to objectively track company progress towards development/expansion goals-Started beginning of May 2023 with direct instructions to achieve the objective of acquiring ISO certification, and succeeding-Also managing and participating in demolition and renovation projects on mostly repossessed properties with JS Consulting. Implemented issue tracking, order planning, risk evaluation, and operations organizational tools to improve business processes. Extreme cleans, floor and wall removal/repair/ replacement, total renovations, or new build project work, started with JS December 2022. Show less

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  Mensana Change Management Ltd.

  Jan 2023 - Mar 2024

  Management Consultant

  Management consultant, working with Client Managers and supervisors on site at locations around the world, advising on management of labour, material and capital resources in order to create measurable financial improvements.

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  Funded Trading Plus

  Feb 2024 - now

  Contractor Researcher
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  MySolar Group Ltd.

  Apr 2024 - now

  Solar Advisor