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Connor Fowler

Connor Fowler

Customer Service Advisor

Followers of Connor Fowler199 followers
location of Connor FowlerNetherlands

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  • Timeline

  • About me

    Experienced accounts receivable and operations coordinator

  • Education

    • Fontys Hogeschool Tilburg

      2017 - 2017
      Bachelor's degree Communication and Media Studies

      Activities and Societies: Exchange Student Subjects: Radio Management, Music, Film Studies, Business Innovation, Dutch Language & Culture, Applied Research, Web Programming, Theme Park Concepting, Dance Music Promotion

    • West College Scotland

      2014 - 2016
      Higher National Diploma Music

    • University of the West of Scotland

      2016 - 2018
      Bachelor's degree Commercial Music

  • Experience

    • Santander UK

      Jun 2014 - Jan 2017
      Customer Service Advisor

      Dealing with everyday banking for customers, including tasks such as lost & stolen cards, product upgrades, money transfers, mandates management (direct debits & standing orders), fraud prevention, fraud detection, overdrafts and GDPR regulations.

    • BT

      Aug 2017 - Dec 2017
      Emergency Operator

      First point of contact for people in need, relaying to relevant emergency services.

    • Santander UK

      Jan 2018 - Sept 2018
      Customer Services Agent

      Dealing with everyday banking for customers, including tasks such as lost & stolen cards, product upgrades, money transfers, mandates management (direct debits & standing orders), fraud prevention, fraud detection, overdrafts and GDPR regulations.

    • Expedia Group

      Nov 2018 - Jun 2020
      Credit Collector

    • Egencia

      Jun 2020 - Jun 2022
      Credit Collector

      Managing a large portfolio of B2B clients based mainly in the UK as well in the global market.Responsibilities include managing aging accounts, coordinating communication internally & active collections of debt as well as analysing data to ensure the highest level of success.I have taken part in projects such as the building of a process manual.

    • CLIQ Digital

      Jun 2022 - Feb 2024
      Product Operations Coordinator

      Full ownership of international product launches from begin to ongoing development. Middle-man between all departments involved in product development.Liaising with external translator services.Copywriting.

    • A2B Australia Limited

      May 2024 - Oct 2024
      Credit Officer

      Responsible for a $5 million+ portfolio of clients, collecting debts according to the monthly invoicing period. Solving finance related issues for clients as the first point of contact. Data entry. Training of new team members. Reporting.

    • HelloFresh

      Jan 2025 - Apr 2025
      Sales Representative

      Direct to customer sales at kiosks, events and D2D.Regularly reached goals set by management.Training of new employees.

  • Licenses & Certifications

    • Data Science for Everyone

      DataCamp
      Feb 2022