Katie Stone

Experience

• 

  The Washford Mill

  Oct 2014 - May 2017

  Bar Staff

  • Provided a high standard of service for all customers in the restaurant. • Independently dealt with complaints, handle difficult situations and a busy service. • Learnt great communications skills, through interacting with new people all day every day. to deal with complaints on my own, handle difficult situations and busy service

• 

  Evolving Care

  Sept 2017 - Apr 2018

  Care Worker

  • Worked in domiciliary care as a carer where I learnt to deal with extremely difficult and upsetting situations which challenged and tested me in many areas.• Worked long hours to progress my career and taking any opportunities that were presented to me in order to gain more knowledge and experience. • Worked closely with clients, helping to balance out their day to day lives. • Responsible for making appointments for them, scheduling call times to suit them, and kept them updated with any late calls they may receive in order to ensure that they were always well-informed. Show less

• 

  Knights Pharmacy

  Apr 2018 - now

  • Worked in a community pharmacy, dealing with customers face to face in a friendly and respectful manner., ensuring patient confidentiality.• Dispense prescriptions accurately and carefully, being solely in charge of stock management, answering the phone and dealing with daily queries from practices and patients.• Ensuring the team are kept up to date with new healthcare guidelines and training staff members within the team. • Ensuring the team are kept up to date with new healthcare guidelines and training staff members within the team- particularly crucial during the COVID-19 Pandemic. • Handle any complains or concerns in an appropriate manner.• Completed my pharmacy technician course and achieved certification via the NPA. Show less

  • Store Manager/Area Manager

    Nov 2022 - now

  • Pharmacy Suervisor/Technician

    Apr 2018 - Oct 2022