
Timeline
About me
Senior Customer Success Executive | SaaS | Driving Customer Growth | Helping Businesses Automate & Scale
Education
Hashemite university
2010 - 2014Bachelor degree economicsAcademic ProjectsProject studying industrial sector in Jordan.Two months working on feasibility study for iron and steel factory.Three weeks project on microfinance role in developing communities and studying its economic contribution in Jordan.
Experience
Wysada
Aug 2015 - May 2017Customer care agentAllympiapass
May 2017 - Aug 2020Customer support specialistMawdoo3.com
Sept 2020 - Jun 2022Customer success officerInfoseed
Oct 2023 - nowSenior Customer Success Executive
Jan 2025 - nowCustomer Success Executive
Oct 2023 - Feb 2025
Licenses & Certifications
- View certificate
Google data analytics certificate
CourseraOct 2022
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