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Mark Mutua

Network administrator

714 followers

Kenya

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Timeline
About me
ICT SERVICE MANAGEMENT
Education
- Kenya Methodist University
  2010 - 2013
  Bachelor's Degree Computer Science Honors
  Activities and Societies: Dance team, swimming team, technology team
Experience
- Pahsanet Cyber
  Feb 2010 - Jan 2011
  Network administrator
  ● Cyber assist to users● Computer setup and software installations● Maintenance of systems and network.● Cable pulling and network troubleshooting
- IHG Hotels & Resorts
  May 2013 - Oct 2013
  MIS IT Support
  Practice InterContinental Hotel Groups Information Technology code of ethics● Technical support and end user implementations.● Business support● Setting up of computer and software installation● Interact with Google Applications and understand their functionality● Installation, troubleshooting and repair of network printers● Network troubleshooting example, cable pulling and termination● Micros point of sale setup and troubleshooting● Cyber Assist to In-house Guest and also Business Center.● Training projects which include Finance Department Intranet and Hotel Network Cable Management Show less
- HI4Kenya
  May 2014 - Jun 2014
  Software Developer
  HI4Kenya is aimed at improving the public sector health information systems to ensure they are interoperable and improve our health service. This is an initiative by the Ministry Of Health Kenya,AfyaInfo Kenya,I-TECH Kenya and The University of Nairobi.
- Capital Club East Africa
  Dec 2014 - Aug 2021
  IT Support
  In this role, I am responsible for supporting: Windows 7/ Office 2010 and 2013, Windows Server 2008/2012, Active Directory management Exchange 2008/2012, Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations
- KRA(KENYA REVENUE AUTHORITY)
  Sept 2021 - now
  ICT SERVICE MANAGEMENT
Licenses & Certifications
- CISSP