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Ntethelelo Ndlovu

Ntethelelo Ndlovu

Technical Support Trainee

Followers of Ntethelelo Ndlovu343 followers
location of Ntethelelo NdlovuDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    Impetus Finance Founder

  • Education

    • Mangosuthu University of Technology

      2009 - 2012
      National Diploma Information Technology(Communications Network)

    • Mangosuthu University of Technology

      2009 - 2012
      National Diploma Information Technology

      Skills on building a network and secure it. I completed IT Essentials on Computer hardware and Software, Routing protocols and concepts that based on which protocols may be use to establish connections in network, Wireless LAN and LAN based on how to make a LAN and wireless LAN, WAN where we learned how to create a WAN and protect it using firewalls, Security where we were securing network and also use devices like Adaptive Security Appliance, we also learned about Microsoft webserver 2008… Show more Skills on building a network and secure it. I completed IT Essentials on Computer hardware and Software, Routing protocols and concepts that based on which protocols may be use to establish connections in network, Wireless LAN and LAN based on how to make a LAN and wireless LAN, WAN where we learned how to create a WAN and protect it using firewalls, Security where we were securing network and also use devices like Adaptive Security Appliance, we also learned about Microsoft webserver 2008 where information and resources of the organizations must be kept . I have completed Microsoft Certified Solution Associate (MCSA) Windows 8 and Microsoft Certified Solution Associate Windows (MCSA) Windows Server 2012 , Administering, and Configure Advanced Windows Server 2012 roles and features: DNS, Active Directory Domain Services, Group Policy Management, Network Access Protection, Routing and Remote Access (VPN and Direct Access), WSUS, FSRM, HYPER-V, Network Load Balancing, DHCP, IPAM Show less

  • Experience

    • DynaTech Information System

      Aug 2013 - Jul 2014
      Technical Support Trainee

      Troubleshooting hardware, software problems & installation of new software especially in desktop support. Set up new computers for users. Monitor calls logged for helpdesk. Manage access control system and registration of new employees. Manage servers using Remote Desktop Connection. Create user accounts and account management in Active Directory and LDAP (Novell Console), Anti-Virus. Administer Backup system using Backup Exec. Novel Mail Server, VMware vSphere. troublesh printers problems and setting up print server. Installing new network cables and fixing RJ45 ports in cables Show less

    • Brilliantel

      Aug 2014 - Apr 2016
      Network Technician

      • Configuring PRI and BRI cards, Ring points, lock system and creating PIN codes for users to make calls arcoding budget, Configuring Music on hold in Mitel PABX.• Configuring basic configurations and VLANs in 3com, CISCO and juniper switches.• Configuring and troubleshooting of problems such as internet connectivity, DHCP, DNS in ADSL Router,• Backup data using Virtual shadow copy, File history, WSUS. • Troubleshooting and configuration of server roles such as DNS, Print Server, Active Directory, Creating and resseting user account.• Troubleshooting printer problems and add users for basic functions.• Setup new computers for users and troubleshoot problems faced by users.• Troubleshooting of hardware, software problems & installation of new software in desktop and server.• Anti-Virus application troubleshooting and mantainance.• Run new network cables, petch them and fix broken RJ45.• Terminating data lines that connecting Mitel System to Service Provider Show less

    • Impetus Finance

      Jan 2022 - now
      Founder and Director

      Short term loan agency

  • Licenses & Certifications

    • CompTIA Network+

      CompTIA
      Oct 2014

    • MCSA: Windows 8

      Microsoft
      Dec 2013
      View certificate certificate

    • CCNA Routing and Switching

      Cisco
      Oct 2015

    • MCSA: Windows Server 2012

      Microsoft
      Dec 2013
      View certificate certificate

    • MCSE: Private Cloud

      Microsoft

    • Juniper Networks Certified Associate, Junos(JNCIA-Junos)

      Juniper Networks
      Dec 2014