Dr. Ajay Dang, Ph.D

Dr. Ajay Dang, Ph.D

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location of Dr. Ajay Dang, Ph.DChandigarh, India

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  • Timeline

  • About me

    Franchise Operations & Expansion | B2B Sales | Team Lead | Client Satisfaction | Conflict Management | Negotiation | Relationship Management

  • Education

    • Punjab Technical University

      2006 - 2008
      MBA Marketing

      Activities and Societies: Annual Function Organizing Committee Member

    • Panjab University

      2003 - 2006
      B.A Economics, Political Science
    • Punjab Technical University, Jalandhar

      2013 - 2023
      Doctor of Philosophy - PhD Business Administration and Management, General
  • Experience

    • Firtu Apna Punjab Net TV

      Apr 2005 - Jul 2006
      Anchor

      Worked as video correspondent along with editing and finalising the videos for Channel.

    • Coral Granito Pvt Ltd

      Jun 2009 - Mar 2010
      Assistant Sales Executive

      Promotion and sales of Tile Brand Throughout Punjab

    • PTU Nalanda School of TQM & Entrepreneurship

      Mar 2010 - Nov 2011
      Marketing Officer

      Branding of organisation within industry and to build relations with HR Persons to promote educational and training programmes to improve employees educational qualification and working skills, promote quality improvement programmes for industry.

    • GGI: Gulzar Group of Institutes

      Dec 2011 - May 2013
      Sr. Marketing Officer

      Promotion of institute at local level and in other states to provide best education to engineering and management aspirants and to build relations with schools-colleges principals and consultants to promote educational courses.

    • CIIS

      Sept 2013 - Sept 2014
      Senior Admission Counselor

       Promoted International Education Programmes of Thomson River University, Georgian College, SIAST, Red River College. Liasoning with School Principals, Academies, IELTS Centers and other educational institutions for admissions in International Programmes as well as in Indian Programmes Student Counselling for International Programmes Dealing with any enquiries and complaints and monitoring student services. Event organization in different cities. Educational fair participation. Support staff in different events in Institute. Show less

    • Chitkara University

      Jan 2015 - Sept 2016
      Assistant Manager - Office of Student Outreach

       Promoted postgraduate program of University Meeting with students and their parents regarding various courses programs of University. Developing relationships with existing and new clients (Book Shops, Colleges, Coaching Centers) Conducting seminars & tie-ups to generate revenue through admissions. Maintaining good communication and working relationships with all clients.

    • Orane International

      Nov 2016 - May 2023

       Looking after franchisees operations and their sales in Non Punjab Area. Playing an integral role of holding responsibility for the effective on- boarding of new clients and service management for existing clients. Responsible for growth of franchisee. Direct Reporting to CEO regarding franchisees affairs. Visits to centres to look after the working and processes. Responsible for the achievement of zero outstanding in franchisee account. Maintaining records of each franchisee. Seek resolution on each issue within 24 hours through correct escalation and responding to the client accordingly. Focusing on growing and developing existing clients and act as the key interface between the centres and all relevant divisions. Managing entire life cycle of the franchisees by acting as single point of contact. Show less

      • Assistant Manager - Franchise Operations

        Apr 2019 - May 2023
      • Relationship Manager

        Nov 2016 - Mar 2019
    • HDFC Bank

      May 2023 - Nov 2023
      Manager

      - Managed Portfolio volume aiming to grow the same by new acquisitions as well portfolio deepening within the assigned locations.- Responsible for managing existing portfolio of Merchant accounts of POS/EDC business and report to Area / Zonal Head- Acquisition of new POS business customers and managing the existing portfolio of Key/Retail Merchants. Ensure activation / retention of merchants, Grow market share and wallet share- Cross sell of various banking products like Savings Account / Credit Cards / Asset products etc to the Merchants in the portfolio as well as retail customers of Bank - Hiring/building FOS team and managed team productivity- Regular Visitation to existing Portfolio ME's and grow business- Business development with Retails Branch & other internal channels to ensure portfolio penetration of POS/EDC business Show less

  • Licenses & Certifications

    • Advance Diploma in Software Technology

      STG Intl. Ltd.
    • Microsoft Certified System Engineer

      Microsoft