Autumn McElhiney

Experience

• 

  University of Connecticut

  Jul 2008 - Feb 2010

  Administrative Specialist

  • Work with the FRS and Hyperion financial systems• Input special and student payroll• Order supplies for faculty and staff• Complete reimbursements (CO-17s, travel, RFDs) for faculty and staff• Run and send out monthly budget reports to CLAS departments• Submit Purchase Orders• Prepare travel reservations for faculty members• Perform routine office duties

• 

  NTT Com Security

  Feb 2010 - Feb 2014

  Senior Renewal Specialist

  • Prepare customer facing quotes & process orders in Siebel CRM • Work with vendors & distributors to receive competitive renewal pricing• Prepare renewal report 90-120 days in advance from customer expiration• Maintain and update renewal forecastSiebel US Generalist, March 2011 – January 31, 2014• Participate in monthly calls with all Generalists to discuss issues with CRM• Prioritize change requests for US & Global offices• Test changes for system releases (approx.2-3 releases per year)• Act as the liaison between US office and UK technical support team Show less

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  IGX Global

  Feb 2014 - Dec 2015

  Renewals Manager

  • Streamline renewal process & procedures• Maintain customer database: verify that customer information is up to date & accurate• Interact with customers: send quotes, negotiate discounts, make changes to accounts, co-term and consolidate all contracts• Contact vendors & distributors - negotiate competitive pricing & discounts based on current market• Prepare quotes in Sales Force CRM• Procurement: follow up with customers regarding payment, process orders in CRM• Collaborate with Account Managers on upgrade solutions for customers Show less

• 

  EPlus inc.

  Dec 2015 - now

  Enterprise Senior Renewals Lead focusing on a specific set of OEMs (VMware, Palo Alto, Juniper, Check Point, F5 and Pulse Secure) across 11 territories. ePlus acquired IGX December 2015

  • Area Renewals Manager

    Aug 2023 - now

  • Renewals Team Lead

    Jun 2022 - Nov 2023

  • Enterprise Senior Renewals Lead

    Dec 2015 - Jun 2022