Ryan Carlo Detera

Ryan Carlo Detera

Trainee

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location of Ryan Carlo DeteraMetro Manila, National Capital Region, Philippines

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  • Timeline

  • About me

    BSS Manager at Citibank NA ROHQ

  • Education

    • Far Eastern University

      1998 - 2002
      B.S.C. Major in Financial Accounting Financial Accounting
  • Experience

    • GSIS

      Dec 2001 - Jan 2002
      Trainee

      Government Service Insurance SystemGeneral Insurance Accounting DepartmentFinancial Building Roxas Blvd. Pasay City Position Held: TraineeCareer Service Professional Examination - Eligible General Rating: 80.81%

    • Ceramic Plaza Inc

      Sept 2002 - Jan 2003
      Custodian

      -Federal Hardware Duties and Responsibilities:•Prepares Monthly inventory count of stocks (Floor Covering Section).•Manages the display of items and stocks of the warehouse.•Checks and receives delivery of stocks and other items of the hardware.•Handles the stock cards of all items of the floor covering section.

    • Toyota Alabang Inc

      Jul 2003 - Aug 2009
      Payroll and Commission Officer

      Prepares payroll due every 15th and 30th of the month.•Prepares manual computation of sales commission due every 10th and 25th of the month.•Gives daily cash incentives of Marketing Professionals for every accessories sold.•Replenishes the Accessories/Parts Cash Incentive Fund.•Prepares monthly remittances and payment to S.S.S.(Bancnet EDI System), Pag-Ibig, and Philhealth. (Loans and Contributions)•Prepares check vouchers of SSS-Maternity/Sickness Benefits. •Prepares and handles online payment of Witholding Tax on Compensation.•Prepares Final Pay of resigned/separated employees.•Prepares additional Inhouse Incentives of Marketing Professionals.•Prepares 13th month pay of Rank & File Employees.•Prepares yearly Alphalist.•Prepares the accrual of 13th month pay every 1st week of the month.•Attend to employee’s complaints on compensation, commission, loan balances and related accounts.•Prepares adjusting entries as necessary.•Performs other functions related to work. Show less

    • Manpower Outsourcing Services Inc

      Aug 2009 - Apr 2010
      Finance Analyst

      Prepares payroll process of associates semi monthly and ensuring that their salary, overtime, allowances, statutory contributions are administered.•Prepares payroll reports (payroll register, pay slip, bank advice, tax advice, journal entries and retirement fund report, SSS/PHIC/HDMF reports, alpha list).•Prepare month-end closing including US reports, Asia Pacific reports; pay & bill reports; invoice adjustments;•Work with external auditors, tax authorities, etc•Prepares and handles semi monthly Invoice billings to clients.•Work on ensuring that the payments are received on time from clients, report and supply the BMs with information on late payments to work on follow-up actions.•Notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.•Reconciles billings versus collections of Invoices and makes necessary adjustments/corrections when needed. Show less

    • Citibank NA ROHQ

      Apr 2010 - now
      Finance and Intermediate Manager

      • Ensures that production is performed and executed within Service Level Agreement (SLA) to maintain customer satisfaction• Reviews items that cause un-reconciled balances between the Subsidiary ledger and the General Ledger; the review also includes other balance sheet issues such as aging, unsupported and unconfirmed items, and abnormal balances• Performs other forms of substantiating accounts based on the profile of each account• Prepares proof sheets for assigned accounts, reviews the details of the outstanding balance and identifies and escalates issues, if any• Ensures that errors and issues for assigned accounts are identified, properly escalated and reported in a timely manner and coordinates these with account owners from various units and businesses for corrective action, and advises them of preventive actions• Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the production process once implemented• Leads or participates in regional or in-country projects that promote innovation in the work station, cost savings, voice of the employees and other activities that will make CSS as a workplace of choice• Develop a strong working relationship with the internal Citi customers serviced by the unit, ensuring that high quality service standards are maintained• Develop customer service excellence• It includes metrics distribution, conduct customer service calls, and initiate process improvements• May also be assigned to Projects, Migration and ad hoc activities Show less

  • Licenses & Certifications

    • Career Service Professional Examination