Lakaela Cook

Experience

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  Nightingale Home Health Care LLC

  Feb 2012 - Jul 2014

  Home Health Aide

  Responsibilities included: assisting patients with daily care such as grooming,bathing, preparing meals, feeding, showering, dressing, using Hoyer to assistthem, exercising and providing excellent care and companionship.

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  Heritage House Nursing and Rehabilitation

  Aug 2012 - Jul 2014

  Certified Nursing Assistant

  Performed health management interventions including diabetic management, medication reminders, and physical therapy.Practiced extensive and complete written and verbal communication of patient status and condition to registered nurses and supervisors.Worked closely with family members of clients to ensure proper family-centered care.Used communication skills and cultural competency to provide companionship to elderly and fragile clients in multiple settings.

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  Buffalo Wild Wings

  Aug 2014 - Jul 2015

  Server

  Work with other servers and be a team player.Interact with customers, take orders and serve snacks and drinks.Assess customers’ needs and preferences and make recommendations.Stay guest-focused and nurture an excellent guest experience.Comply with all food and beverage regulations.Great guests and make them feel comfortable.Check in with guests to ensure that everything is going well.

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  Pilot Flying J

  Jul 2015 - Dec 2017

  Retail Manager

  Overseeing one or more areas/departments of the store.Maximizing store sales and profitsMeeting all goals (i.e. sales, credit applications, magazine sales, rewards memberships, payroll, and expenses).Developing a qualified, well-trained staffEnsuring proper execution of all store operations functions and company programs.Ensuring the highest level of Customer service and satisfaction.Maintaining company standards throughout the store.Protecting all company assetsManaging all the cash transactions in their workplace. Show less

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  Bethany Cares Home Healthcare

  May 2018 - Jun 2021

  Certified Nursing Assistant

  Perform basic health care services for patients including checking vital signs Help with general light housekeeping. Attendant and homemaking care duties such as: Transporting patients to and from doctor appointments, running patient errands, and light housekeeping.

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  Amphibious Medics

  Jan 2022 - Jun 2023

  Covid Technician

  •Performed both entry screening and COVID-19 PCR testing on personnel at a variety of client sites and clinics.•Take samples for testing from passengers through swabbing cultures from the anterior nares.•Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.•Always ensured patient confidentiality.•Create a safe and clean workspace to deliver testing services.•Explain the process to patients and create a calm and reassuring atmosphere through communication.•Managed quality control and maintained high level of customer satisfaction.•Followed safety practices to safeguard against injury. Show less

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  Collette Health (formerly MedSitter)

  Jan 2022 - Jan 2024

  Shift Coordinator

  I oversee a diverse group of Patient Safety Observers. I am responsible for remotely monitoring up to ten patients simultaneously to enhance patient safety and improve overall patient satisfaction via a live audio-visual stream. I observe, communicate, and document behaviors that could be disruptive to the patient care plan. I assist patients by proactively reminding them of their self-care limitations, providing timely feedback on behavioral observations to the bedside care team, as well as providing companionship for the patient. These patients can be identified as having a high risk for injury if a fall were to occur, are at risk for an elopement, or have other safety concerns while hospitalized, which may require enhanced observation utilizing Medsitter technology. Show less