Gordon Arnold

Experience

• 

  Coutts

  Jan 1997 - Jan 1998

  Accounts Officer
• 

  Generali International Limited

  Jan 1998 - Jan 1999

  Portfolio Bond Administrator
• 

  Chandlers Chartered Accountants

  Jan 1998 - Jan 1998

  Trainee Accountant
• 

  Investec Guiness Flight

  Jan 1999 - Jan 2001

  Settlements Adminstrator
• 

  Healthy Direct

  Jul 2001 - Sept 2004

  • Group IT Manager

    Jan 2003 - Sept 2004

  • IT Manager

    Jul 2002 - Jun 2003

  • Developer / Analyst

    Jul 2001 - Jun 2002
• 

  First Call Recruitment

  Jan 2006 - Jan 2006

  Finance / Payroll Administrator
• 

  IT Contractor

  Jan 2007 - Dec 2013

  • Sure International - Residential Engineer

    Jan 2013 - Dec 2013

  • Bon Marche - Analyst

    Jan 2012 - Jan 2013

  • Specsavers - IT Support Analyst

    Jan 2010 - Jan 2012

  • Butterfield Bank - Systems Administrator

    Jan 2009 - Jan 2010

  • SportingBet PLC - IT Support

    Jan 2007 - Jan 2009

  • Total (Gsy) Ltd - Administrator / Analyst

    Jan 2007 - Jan 2007

  • Healhty Direct - IT Consultant

    Jan 2007 - Jan 2007
• 

  HSBC

  Dec 2013 - May 2015

  • Senior KYC / AML Remediation Analyst

    Dec 2014 - May 2015

  • KYC / AML Remediation Analyst

    Dec 2013 - Nov 2014
• 

  Islands Energy Group

  Jul 2015 - Nov 2022

  Guernsey Gas is a vertically integrated gas utility serving 8,000+ customers, engaged in the upstream sale, installation, service and Repair of central heating systems. Engaged as a Project Officer to secure an in-depth functional understanding of existing systems, re-engineer business processes and adopt best-practice.Key contributions: • Played a leading role in reviewing the entire day-to-day administration across the business; and developing proposals and options to establish a business administrative support structure to support the business for consideration by the senior management team.• Led the remediation of 1,650 boiler service agreements and, through improvements to the Order-to-Cash process, succeeded in reducing 90+ Day Debt by 87% in less than six months. Show less

  • Technical Analyst

    Nov 2018 - Nov 2022

  • Project Officer

    Jul 2015 - Oct 2018
• 

  Guernsey Electricity

  Mar 2023 - now

  Business Improvement Specialist

  Key Contributions: Spearheaded the development and authoring of the initial RFP document and led the technical evaluation process in appointing a Trusted Technical Advisory partner for the core ERP and Billing System.Managed the financial aspects of deploying Simpro and Xero field management solutions, achieving on-time project completion and a 90% reduction in month-end processing time.