Elena Pangrazzi

Experience

• 

  STL Milano

  Jul 2014 - Feb 2015

  Financial and Accounting Assistant

  Supported my Family Business by reconciling Balance Sheet and P&L documentations of several SBEs not listed.Maintained Sales and Payable ledgers.Prepared VAT returns.

• 

  EF Education First

  Jun 2017 - Sept 2017

  Activities and Operations Leader

  Summer Job. Arranged and run English classes, excursions, and other activities for a group of 34 young students at the EF Dublin Summer Camp.Maintained EF policies, regulations and safety requirements.

• 

  Experimentadesign

  Jun 2018 - Nov 2019

  Contributed to the development of experimentadesign's creative and cultural projects, liaising with stakeholders. Created Business Plans and Project Reports.Transversally collaborated with all experimentadesign departments. Flawlessly supported the coordination of international events, cultural exhibitions, conferences and Think Tanks.Built budgets, timelines and KPIs metrics to ensuring cost-effectiveness and on-time deliveries.

  • Assistant Director

    May 2019 - Nov 2019

  • Junior Project Manager

    Jun 2018 - May 2019
• 

  F-Secure Corporation

  Jan 2020 - Jan 2022

  Senior Inside Sales Manager

  Member of F-Secure Sales Graduate Program. Responsible for renewals, upselling, cross-selling and account development activities in the Italian Market, unfolding opportunities in the B2B Cybersecurity Industry.Nurtured relationships with clients and partners, presenting them F-Secure Product Portfolio.

• 

  Omnipresent

  Feb 2022 - Jun 2023

  Lead 8 people in EMEA and North America with the objective to identify and close upsell and cross-sell opportunities as well as coordinating retention efforts with at risk customers.Establish and maintain active dialogue and collaboration with the other functions (CSM, Legal, Finance, Product, etc.) Contribute to the development and execution of strategies with key accounts.Coach of individual team members. Drive sales activities in a Book of Business of 70 clients by presenting to clients' Omnipresent offering.Keep Demonstrating Omnipresent value to the customer's business, matching the value proposition with the actual delivery. Work closely with CSM to achieve this. Build account and territory plans to effectively prioritize resources.

  • Account Management Team Lead EMEA

    Sept 2022 - Jun 2023

  • Account Manager EMEA

    Feb 2022 - Sept 2022
• 

  Aibidia

  Jul 2023 - now

  Customer Success Lead