David Obonyo - Chartered Insurer

Experience

• 

  Koffi Anan Foundation

  Jan 2008 - May 2010

  Program Officer

   Assist in the management, administrative, Secretarial, Logistics and support Services to the office of the Country Coordinator.  Plan, analyze and oversee all administrative work to the office to ensure timely support in all areas, Assist in the interpretation and application of rules and procedures of the Foundation,  Maintaining and reviewing organizational staffing tables Initiating, processing, monitoring, reviewing and following-up on actions related to the administration of the unit’s human resource activities; Preparing, processing and following-up on administrative arrangements related to official travel Help to counsel staff members who have personal difficulties doing their jobs and those who have strained relationships with their colleagues. Liaise on a daily basis with the Panel of Eminent African Personalities in Preparation of the Kenya National Dialogue and Reconciliation conference II  Assist the Content Coordinator to draft correspondence of varied nature on a daily basis and make follow-up, Prepare correspondence of confidential nature as needed by the Content Coordinator Respond appropriately to internal/external administrative queries addressed to the office which sometimes require searches from files. Contribute to the preparation of working documents e.g. Biennial work plans, programme management plans, budget proposals etc Show less

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  Access and placement International

  May 2010 - Sept 2010

  Operations Manager
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  AAR HEALTHCARE KENYA LIMITED

  Oct 2010 - Jul 2012

  Membership manager
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  AAR INSURANCE KENYA LTD

  Aug 2012 - Sept 2014

  HEAD OF CLAIMS AND CASE MANAGMENT
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  CIC Insurance Company

  Sept 2014 - Dec 2018

  • Oversee Operations within the division including sales, marketing, underwriting, claims finance and human resource.• Collaborate with the executive team on the developing strategy, business plans and budgets, and continuous innovation and experimentation to drive performance gains. • Drive and execute Medical Division strategy to ensure client satisfaction is attained.• Oversee an efficient claiming process that facilitates easy and convenient access to quality medical care.• Steward successful relationships with key client and government bodies including Insurance Regulator.• Ensure a well-trained and highly motivated staff in order to achieve set business targets.• Control management expenses through operational efficiency. • Prove leadership in product development and innovation initiatives. • Ensure a well-trained and highly motivated staff in order to achieve set business targets. Show less

  • Senior Manager Operations

    Jan 2016 - Dec 2018

  • Operations Manager

    Sept 2014 - Dec 2015
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  Britam

  Dec 2018 - now

  1) Key Claims Process Management: Oversee the Medical claims department’s key processes, review and improvement2)Client Portfolio Management: Keep abreast with clients’ developing needs within the appropriate risk management guidelines. As well as set standards (benchmarks) for measuring the performance of strategic customer relationship and communication ( customer retention)3)Scheme Governance: Ensure compliance of accredited providers to set guidelines, policies governing scheme operations.Ensure credit control governance by timely reconciliation of hospital accounts and timely claims settlement to the service providers. Ensure all schemes management are well covered against all risks; thus ensuring they are well reinsured.4)Suppliers Management: Develop an adequate local & international service providers panel5)Policy Formulation: Contributed to the formulation of the corporate underwriting policy6)Business development: By engaging with the marketing & sales teams to facilitate growth in profitable business as well as participate in product development &corporate strategy formulation7)Data Analysis & Reporting: Provide timely scheme analysis & reporting on schemes performance to the board, management and client8)Industry Standards Monitoring: Maintain current knowledge of laws ®ulations whilst keeping abreast with legal & regulatory changes.9)Talent Sourcing: Recruit highly skilled employees across the BRITAM group under the medical businesses represented in Kenya & in Pan Africa10)Client Health Education & Training: Develop, implement & train in Health Education programs to continually offer preventative care. Show less

  • General Manager, Health

    Jan 2021 - now

  • Head of Medical Operations

    Dec 2018 - Dec 2020