Sonia Abbott

Sonia Abbott

Visitor Centre Manager

Followers of Sonia Abbott330 followers
location of Sonia AbbottPerth, Western Australia, Australia

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  • Timeline

  • About me

    Non-profit / community services leader, specialising in financial management and business innovation.

  • Education

    • Presbyterian Ladies College

      -
    • The Smith Family

      -
      Financial Literacy and Coaching

      Accredited MoneyMinded Coach

    • Lifeline & Department for Social Services

      2020 - 2020
      Domestic Violence Response Training - DV Aware

      2 hour Awareness Workshop - Different signs and forms of abuse - Understanding the Cycle of Violence and Duluth Wheels.

    • Avondale College of Higher Education

      1997 - 1997
      Certificate IV Office Administration & Business Computing

      Certificate IV in Office Administration and Business Computing

    • Australian Institute of Professional Counsellors

      2020 - 2020
      Diploma of Financial Counselling
    • Australian Institute of Management

      2011 - 2012
      Foundations of Leadership Program

      Leadership

    • International College of Hotel Management

      1998 - 2000
      Bachelor of Business Hotel Management
  • Experience

    • Shire Of Bridgetown Greenbushes

      Feb 2005 - Sept 2007
      Visitor Centre Manager

      Responsible for the management of the Visitor Centre and all aspects of marketing and promotion of Bridgetown as a tourism destination.

    • Tourism Western Australia

      Jun 2008 - Sept 2008
      Acting South West Product Development Manager

      Management and completion of the tourism development register for the South West, ministerial assistance, and relief for the South West Product Development Manager (PSGOGA Level 5/6).

    • Perth Zoo

      Mar 2009 - Feb 2012
      Visitor Services Manager

      Responsible for all aspects of security and visitor servicing at Perth Zoo. Including the management of a team of 300 volunteers and 30 staff.

    • Royal Flying Doctor Service of Australia

      Feb 2012 - Feb 2014
      Community Fundraising Coordinator

      Responsible for supporting and developing relationships with community fundraising volunteers (individuals, groups and corporate businesses) in the not-for-profit sector.Key Achievements:• Increased total community fundraising revenue by over $1.1million in 2012/13.• Achieved 234% growth in online peer-to-peer fundraising in 2012/13.• Chairperson of the National RFDS Marketing Group for community engagement and fundraising.

    • City of Cockburn

      Apr 2017 - Jan 2021
      Customer Service Specialist

      Member of the inaugural opening team of the Cockburn ARC, Australia's newest and largest Recreation Centre, co-located with the Fremantle Dockers and Curtin University.

    • Finucare

      Jan 2021 - Jan 2022
      Financial Counsellor
    • Blue Gum Montessori School

      Jan 2021 - now
      Chair of Nominations Committee

      Current Chair of Nominations CommitteePast Chair of Policy & Governance Sub-CommitteePast Board Director Past member of Finance Sub-Committee

    • Community Legal WA

      Feb 2022 - now
      Corporate Services Coordinator

      Responsible for all aspects of corporate services and operations for a small not-for-profit peak body, representing the Community Legal Sector of WA. Work includes oversight, coordination, delivery and evaluation of all operational matters, providing advice and governance support to the CEO/Board.Leads all aspects of financial management including: * Budgeting, board reporting, investments, audit and compliance requirements, financial policies, internal controls, asset registers, financial forecasting and grant/funding acquittals. * Supervision of all payroll, tax and creditors’ payments within Xero.Coordination of all Human Resource systems, policies and procedures, such as: * Recruitment and Induction * Work Health, Safety (WHS training, audit and investigations) and Psycho-social wellbeing * Team training, development, performance appraisals and KPIs * Grievance, misconduct, disciplinary policy and procedures. * Coordination of EAP contract, for more than 600 employees across the sector. Key Achievements * Complete overhaul of budget process with particular focus on accurate forecasting of staff wages, representing 85% of the organisation’s costs. * Implementation of new accounting software, transitioning from MYOB to Xero. * Detailed financial analysis and cash flow forecasting to maximise cash invested in the Term Deposit * Complete review of numerous operational policies relating to finance, governance and human resources. Show less

  • Licenses & Certifications

    • Diploma of Financial Counselling

      Australian Institute of Professional Counsellors