Chris Stocks

Experience

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  Operations mgr

  Oct 1989 - Jul 1993

  Heathrow Operational Shift Leader

  Leading Operational Teams Within Airfield Engineering Services Managed operational team performance in Heathrow asset maintenance airfield and landside estate Planed work and maintenance schedules including direct team management and systems processesResponsible for the maintenance of Heathrow's high availability operational infrastructure Pre BAA - Engineering Production Management And Site Construction Kinain Fabrication

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  Earlier Career Summary

  Jul 1995 - Dec 1998

  Heathrow Operations Manager

  Leading A Team Of Duty Managers To Deliver Operational Performance For All Heathrow Baggage Operations Led a team to manage against planned operations at Heathrow for 100 million bag movements per year. Improved operational performance by 10% through operational management initiativesCommissioned a £97m transfer baggage system into live operation. Heathrow Terminal 2 Operations Duty Manager BAA

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  BAA

  Nov 1998 - May 2010

  Leading The Strategic Development Of All IT And Systems Programmes For Heathrow’s 2008 - 2012 £4.2Bn Capital Programme Currently leading BAA’s IT programme development in mega projects from business strategy to operation for all capital IT & systems programmes, aligned to Heathrow’s new airport terminal and infrastructure programme to replace Terminal 1 & 2 and major extensions and modifications to Terminal 3,4 & 5 including airfield and landside infrastructure for all airport users. Coaching and mentoring a team to drive a positive delivery culture, engaging, defining and influencing stakeholder needs (200 different groups), managing the alignment to benefit profiles, opportunity, risk and programme governance including assurance to handover and operation. Budget £480m. 360+ systems/applications. Direct Reports: 12, multiple contract organisations Show less Led the development of a £120m IT & systems programme for Heathrow T2A, managed stakeholder engagement with Airlines, control authorities, retailers and suppliers (118 + organisations) Provided inspirational leadership, coached a team to deliver high performance, managing within a regulatory frameworks, secured key programme targets for government & planning approval, developed and negotiated new policy and strategy to deliver systems to meet performance criteria. Directly engaged and selected strategic suppliers. Direct reports: 5 wider team 200 Show less Led the development of a £60m of IT & systems projects within the Terminal 5 programme, directly engaging with major stakeholders. (80 + organisations) I was directly accountable to the T5 Programme director for the management of systems governance via the systems project board, delivering on time, on budget to the right quality, safely. I led virtual and direct contract organisations to deliver T5 major systems. I developed relationships with key technology suppliers to deliver new technologies aligned to business and programme benefits. Directly engaged and selected strategic suppliers and introduced new commercial approaches to leverage value from supplier relationships. Direct matrix: 12 wider team 200 Show less Leading BAA IT Account & Interface Managers For BAA South East Airports.Managed the Heathrow & Stansted IT account team relationship between BAA IT and key business leaders, produced account plans, project briefs and business cases for a £100m cip, developed capital investment plans for BAA group IT and Heathrow project spend with benefit profiles. Direct Team 6Key Achievements:-Directly developed key business cases and benefit profiles using oracle business tools to generate tangible, measurable R.O.I for business critical operational, safety & security systemsChaired project boards for the implementation of new security systems Directly managed a team of Account and interface managers and implemented best practise approaches to IT investment planning. Show less

  • Head of IT programme development

    Feb 2008 - May 2010

  • IT development leader Heathrow East programme

    Sept 2006 - Feb 2008

  • IT

    Jan 1990 - Jan 2008

  • Heathrow Terminal 5 IT development manager

    Jan 2003 - Sept 2006

  • Senior Business IT Account Manager

    Nov 1998 - Feb 2002
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  Heathrow Airside Operations & Security BAA

  Dec 1998 - Feb 2002

  Business IT Account Manager

  Managing The BAA IT Account For The Heathrow Airside Safety And Security Director. £10m.P.A.Reporting to deputy IT director, managed the delivery of service and related projects, implementing new stand allocation and strategic planning solutions and the delivery management of assorted business critical projectsKey Achievements:-Managed the business readiness and contingency planning for Y2K programme.Developed business cases for major hardware and systems for the key Airport operational systems Identified Heathrow systems performance issues and implemented project proposals to introduce upgrades to critical business systemsManaged the delivery of training software for Heathrow airport fire service. Show less

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  T5 IT Development mgr

  Jan 2003 - Sept 2006

  Key Achievements

  Led a team to develop a 35 million passenger per annum aviation terminal systems programme, briefing and refining options for communications, operations, security & BCMS technologies.Managed the engagement of diverse senior stakeholder relationships to directly negotiate common shared infrastructure agreements with Airlines & 3rd parties Governed the approval of design and delivery response including operability and integration with major construction organisationsHeathrow Terminal 5 IT Development Manager; Leading The Development Of T5's Operational & Security Systems. A 4.5 £Bn Programme Reporting to BAA Head of Development, I developed £60m of IT & systems projects, engaging major organisations, accountable to the T5 Programme director for the management of systems governance, developed relationships with leading technology cop's delivering innovations in performance and introduced innovative commercial approaches. Direct matrix: 12 wider team 200Key Achievements:-Led the development of Terminal 5 operational and security systems including a control centre in a programme comprising; 118 buildings, rail track transit systems, aircraft stands and a new control tower.Led a creative partnering initiative with a major technology supplier, delivering £2.4m savings and incremental revenue of £500k.p.a Managed systems governance for the programme director. +£150m systems budget. Directly managed stakeholder relationships with British Airways, 3rd parties, Retailers, Police, HM government, to deliver the integration of system & processes between organisations. Show less

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  Terminal 5

  Jan 2003 - Jan 2006

  IT Development Manager

  Deliver the operational airport experience with systems capability that would meet the future operational needs at the point of opening and beyond. Define, Develop, Brief the requirements, inc strategy for Future operational systems, Develop commercial approaches, Manage supplier delivery of quality and traceability to the requirements and strategy, engage stakeholders and key user groups, test and assure the right quality could be delivered at the right time and price, that met the Capital Investment plan, Manage the systems governance board for the CEO Tony Douglas, Secure the success of the systems programme, through appropriate risk and opportunity management. Deliver Wow! Show less

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  BAA Ltd - Airport

  Jan 2008 - Feb 2008

  Head of IT Development

  IT Programme Development; Leading The Strategic Development Of All IT And Systems Programmes For Heathrow's 2008 - 2012 £4.2Bn Capital Programme Leading Heathrow's IT programme development that will transform operational infrastructure as part of a £4.2bn programme comprising; terminals, airfield and passenger facilities, leading development briefing for operational, security and infrastructure systems. Negotiated service provision and commercials with major airline industry companies.Key Achievements:-Led a high performing team to develop a (£480m) IT programme briefed and refined options to deliver Heathrow's infrastructure transformation programme 2008-2012Developed and implemented requirements engineering strategy in programmes to deliver measurable quality improvement ( @£7m ) 08-12 CIPDeveloped senior stakeholder relationships, Airlines alliances, UK government and service cop's to deliver improved technology provision supporting multi £bn business critical operationsLed programme governance to manage SPI, CPI, opportunity and risk delivering predictable business outcomes. ( cost savings -15% 2008) Developed innovative industry solutions through collaborative workgroups exploring new technologies.Managed the programme approval of design quality and delivery with key stakeholders.Heathrow IT Development Leader Heathrow East Show less

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  Volkswagen Group

  May 2009 - Jun 2010

  Head of Programmes

  Working directly to the CIO and VW board, Developed a Programme Management function and Programme Management Office to deliver replacement systems for legacy sales and CRM systems for VW key brands.Highlights• Implemented Programme Governance.• Recruited a Programme management team.• Defined the strategy for the PMO and recruited a head of PMO and team.• Transformed the Project Management and Business analysis team working within focused programme delivery. • Streamlined and re-focused suppliers.• Implemented revised best practise project approaches to improve the quality, cost and time to deliver benefits.• Implemented a single co-ordinated programme and project management tool to provide transparent resource and project planning for the utilisation of resource.• Sponsored the development of funding approvals for transformational change within VW group IT projects working directly with the CFO and finance team to drive benefit realisation focus in project delivery and re-establish credibility of the IT function to deliver. Show less

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  NetApp

  Jun 2010 - May 2021

  Leading Enterprise customers through transformation to realise the benefits of cloud - private, hybrid and public. Working with the financial sectors biggest organisations, to define and enable the hybrid cloud reality, de-risking transformation, and securing benefits. Developing NetApp business relationships within Cloud providers to power and support the critical change programmes. Building out the Professional Services strategy for new services development to support the Global Directorate grow the business. Ran the intern development programme for project managers, coaching and mentoring future talent. Show less

  • Head of Enterprise Transformation - Cloud Consulting

    Nov 2018 - May 2021

  • Enterprise Programme Manager EMEA - HQ UK

    Jun 2010 - May 2021
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  Cohesity

  May 2021 - now

  Cohesity Services EMEA

  Helping our customers realise the benefits of our comprehensive data management solution. Connect, protect, back up and DR with a single unified platform for on prem and cloud. compute and storage unified! Leading EMEA Professional Services commercial process, growing the business by 300% in 2 years, supporting a start up to scale to enterprise.