Akash Deshmukh

Experience

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  AADI IT SOLUTIONS LIMITED

  Jan 2015 - Nov 2015

  Software Developer(JSF)

  Designed new product elements such as image recognition, hand writing recognition, audio,video and device-to-device communication.● Collaborated with project managers to select ambitious, but realistic coding milestones onpre-release software project development.● Investigated issues and defects to determine problem root cause and formulate correctiveaction recommendations.● Developed applications and software to increase department efficiency, driving efficiency70%.● Worked with quality assurance team to set up scripts, test case and automation protocols.● Developed robust Java code for Survey Data Collector applications.● Wrote, modified and maintained software documentation and specifications.● Participated in requirements gathering and design development meetings. Show less

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  Clover Infotech

  Nov 2015 - Sept 2018

  Technical Support Engineer

  Working As an Technical analyst.● Assessed system hardware and software and suggested modifications to reduce lag time andimprove overall speed.● Patched software and installed new versions to eliminate security problems and protect data.● Monitored systems in operation and input commands to troubleshoot areas such as Databaseand OS level.● Provided Extreme support to Front end users in 24/7 uptime environment, often working doubleshifts to accommodate time zones.● Tested programs and databases to identify issues and make necessary modifications. Show less

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  Saksoft

  Oct 2018 - Nov 2019

  Senior Consultant - Technical & Functional Analyst

  ● Monitored and tested application performance to identify potential bottlenecks, developsolutions, and collaborate with developers on solution implementation.● Configured and purchased domains for websites.● Participated in continuous improvement by generating suggestions, engaging inproblem-solving activities to support teamwork.● Worked with [type] customers to understand needs and provide excellent service.● Worked with software development team on reported errors and bugs on newly releasedsoftware and assisted in deployment of release fixes.● Documented all transactions and support interactions in system for future reference andaddition to knowledge base.● Assessed system hardware and software and suggested modifications to reduce lag time andimprove overall speed.● Broke down and evaluated user problems, using test scripts, personal expertise and probingquestions.● Patched software and installed new versions to eliminate security problems and protect data.● Helped streamline repair processes and update procedures for support action consistency.● Responded to support requests from end users and patiently walked individuals through basictroubleshooting tasks.● Developed and tested new product offerings prior to release to assist development team inbug identification.● Followed up with clients to verify optimal customer satisfaction following support engagementand problem resolution. Show less

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  HDFC Bank

  Dec 2019 - Jan 2022

  Technical Analyst

  ● Assigned tasks to associates, staffed projects and updated all involved parties to enhanceoptimal business flow.● Established online configuration knowledge base to support functionality by developing robustsystem application overview.● Authored technical requirement documentation to suit business goals and technological limits.● Prepared technical responses to requests for quotes, assigning costs, timeframes andalternative solutions.● Communicated project status to stakeholders, authoring reports to provide up-to-dateoverviews of ongoing progress.● Standardized technical operations reporting parameters to reduce wasted and redundanteffort across multidisciplinary teams.● Applied knowledge of IT best practices to tackle new challenges and make educateddecisions.● Communicated technical findings via lay terminology to keep interdepartmental teamsinformed on vital developments.● Advised project managers on simultaneous technical workstreams, aiding in alignment ofbroader business goals. Show less

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  Cognizant

  Jan 2022 - now

  Sr Associate