Bram Van Der Meij

Experience

• 

  Dirk Kramer BV

  Aug 2006 - Feb 2008

  Sales Representative

  Part time sales rep during my study.Starting in a junior role with responsibility over sales margins and incidentally running a minor branch solo.

• 

  Stern Auto

  Feb 2008 - Jul 2009

  Service Coordinator

  Part time position during my study. Operating as an all round after sales rep, providing support to work shop planning and all after sales managers (passenger cars, vans and trucks).

• 

  Byron Group Holdings Pty Ltd

  Aug 2009 - Nov 2010

  Trainee Business Development

  Position as an intern, leading to my BBA diploma. Market research in Australia and W-Europe was finalized in formulating and supporting strategic recommendations regarding entering European markets. After this I prepared a business plan regarding setting up a branch in Holland. Thesis score 8,5

• 

  Autec Automotive Equipment

  Dec 2010 - Aug 2011

  Product Manager

  In this role, I supported the portfolio of automotive equipment (vehicle lifts, brake testers, wheel service equipment) from a product management perspective; focussing on product- and business development, project management, training field tech reps, managing international stakeholders, formulating tech documentation, managing reference lists and providing parts/product stocking advice. Also providing commercial support, such as providing specific market targeting solutions, organizing and supporting national trade shows, training field reps and coordinating marketing and technical service flowcharts. عرض أقل

• 

  Caterpillar Inc.

  Sept 2011 - Apr 2017

  Supporting all parts related business for internal multi-department stakeholders, as well as covering inquiries coming from our international dealers (Europe, Africa, Middle East, CIS). Also I'm focusing on improving Caterpillar's parts strategy. In my role as Parts Tech Tier-2, I support our dealers in case of technical parts related requests or issues. After a Lean Six Sigma Green Belt course, I am participating as team member in local and global projects (NPI/NMI/CPI), as well as leading Green Belt projects based on the Lean Six Sigma methodology. Between Sep'13-Mar'14, I supported an internship (senior IVA BBA student); supporting his development and learning goals as well as coordinating the project and improvements. عرض أقل

  • Aftermarket Solutions Consultant

    Jan 2016 - Apr 2017

  • Global Parts Coordinator

    Jan 2015 - Dec 2015

  • Parts & Technical Support Engineer (Work Tools)

    Sept 2011 - Dec 2014
• 

  Pon Equipment Nederland

  May 2017 - now

  Improving customer experiences and loyalty by pushing to be the benchmark service partner and provide best-in-class product life cycle support. Leading a team (9 FTE) to grow our aftermarket footprint in parts pricing, lead generation & SFM, ecommerce & digital marketing. Also, a dedicated service agreement (CVA) team supporting the end-to-end process of proposition, promotion, calculation, (remote) fleet management, condition monitoring and maintenance/repair management. Aftermarket product management: managing the commercial parts & service portfolio, growing eCommerce/digital solutions, customer experience/loyalty. Leading team of product managers and pricing specialist. Market expertise, parts and service propositions, growing sales and margin, leveraging Caterpillar campaigns for roll out into local market and internal stakeholders, pricing strategy including upsell and cross sell potential, customer contact strategy with marketing team, continuous improvement of customer experience.

  • Manager Customer Solutions

    Mar 2023 - now

  • Senior Product Manager

    Sept 2021 - Mar 2023

  • Product Manager Parts & Service

    May 2017 - Aug 2021