Deep Enrich
Joseph McQueen
Stockman
65 followers
Greater Indianapolis
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About me
GlobalNOC Network Engineer
Education
Ivy Tech Community College
-Technical Certificate Network InfrastructureIvy Tech Community College
2019 - 2021Associate of Science - AS Information Technology
Experience
Walmart
May 2019 - Sept 2021Stockman
GlobalNOC
Sept 2021 - nowNetwork engineer supporting I-Light, Indiana GigaPOP, Big Ten Academic Alliance, and GlobalNOC Tunnel Connectivity. Provide Frontline support for Research and Education Networks supported by IU.-Respond to phone and e-mail inquiries from customers.-Communicate effectively with Network Engineering, Vendors, and Customers.-Create trouble tickets and document actions taken in resolving them.-Troubleshoot and diagnose network outages using monitoring software.
Network Engineer
Mar 2023 - nowNetwork Operations and Control Technician
Sept 2021 - Feb 2023
Licenses & Certifications
CompTIA Network+
CompTIAJul 2021CompTIA A+
CompTIAJul 2020- View certificate
Juniper Networks Certified Associate - Junos (JNCIA-Junos)
Juniper NetworksFeb 2023
CompTIA Security+
CompTIAJun 2021
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