Hamdy Rostom

Experience

• 

  NOOR Data Network

  Jan 2010 - Feb 2011

  ADSL NOC Enginner

  To support ADSL customer handling.To maintain and troubleshoot ADSL problems (physical and logical)To maintain logical problems on Cisco Routers VXR 7200To maintain physical problems on DSLAMs (DLINK, ZTE, ALcatel).

• 

  TE Data

  Mar 2011 - Dec 2015

  To develop final design of customized solution and issue implementation diagrams. To support and validate pre-sales preliminary customized solutions design during sales process. To support Key Account Management technical sales with equipment / technology data related to technical specification, costs and usage instructions. To negotiate and establish agreements with vendors (when they are involved in the design and implementation process) and manage equipment ordering process. To coordinate with field operations installation of H/W at client premises. To coordinate with logistics H/W acceptance of equipment, perform pre-configuration Communicate vendors H/W repair/replacement and upgrades. To support 2nd level support for both Provisioning team & Enterprise call center team in troubleshooting process if needed. To develop as-built drawings and diagrams (in case of modification after implementation). To communicate with Network operation for network upgrade, migrations and new solutions implementation. To communicate with the global partners to verify the connectivity solutions for the GDS customers. To ensure knowledge on WiFi and WiMax Technology. To ensure knowledge on TE SDH Network. Show less

  • Network Presales, Design and Planning Engineer

    Jan 2014 - Dec 2015

  • Service Operation Center Engineer

    Jan 2013 - Dec 2013

  • Tier 1 Enterprise support Engineer

    Mar 2011 - Dec 2012
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  BARQ Systems

  Jan 2016 - Jun 2019

  • Presales Team Lead

    Jan 2019 - Jun 2019

  • Senior Network Product Manager

    Jan 2018 - Dec 2018

  • Senior Network Solution Architect

    Jan 2017 - Dec 2017

  • Network Solutions Architect

    Jan 2016 - Dec 2016
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  NEC Corporation

  Jul 2019 - now

  • Business Development Manager Lead - MENA

    Jul 2024 - now

  • Regional Presales Senior Manager

    Jul 2021 - now

  • Regional Presales Manager

    Jul 2019 - Jun 2021