Davin Tsai

Experience

• 

  EZTABLE

  Jan 2014 - Mar 2014

  Online Marketing Specialist

  ■ Collected online customer data and analyzed customer behavior, summarized 10+ ground rule to improve promotion strategies. ■ Designed mobile APP campaigns, created 2000+ clicks per day and increased conversion rate (1-3%). ■ Using A/B test and data analysis skill on EDM and mobile ads, created more precise customer profiling and precision marketing.

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  Delta Electronics

  Feb 2014 - Sept 2014

  Research Assistant

  ■ In charged of Delta Research Center(DRC) internal training methodology reshaping, create a training material including document and audio material in Delta internal online learning platform. ■ Acted as facilitator to guide 10+ colleges to adopt Delta project innovation methodology. ■ Acted as researcher in Business Intelligent(BI) area, having proposals for new project and reported to CTO.

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  TSMC

  Dec 2015 - Sept 2019

  ■ Acted as facilitator between system developer and user, estimated the resource and target and planned the schedule to achieve the project. ■ Delivered 3+ large CRM related system, cooperated with 30+ users in different countries(US, Europe, Japan and China) ■ Designed user manual, training material and lectured to assist user for daily operation. ■ Familiar with software life cycle. Able to support any stage and produce document with quality to cooperate with developer and maximize the system performance. Show less

  • System Analyst

    Sept 2018 - Sept 2019

  • Software Designer

    Dec 2015 - Sept 2019
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  Amadeus

  Oct 2019 - now

  - Acting as consultant and pre-sales to assist customers to adapt new IT solutions to improve their business performance. Providing professional consultancy of IT solutions that best fits to the specific customers.- Cooperating with Commercial team to promote product to customer via online webinar, workshop, forum etc. Conducting product demonstrations to build impact in customer evaluation processes; demonstrating to the value proposition and customer expectations.- Analyzing the industrial trend by collecting related data and extract internal data to find the insight.- Acting as a facilitator between product team and sales team. Making sure that the communication is effective and the expectation is aligned. Show less ■ In charged of Amadeus Inventory Management System, coordinated between development team and customer in APAC, including Taiwan, China, Hong Kong and Japan.■ Involved in the whole process of the product from selling to delivery and co-worked with development team in Spain and local support team in Taiwan. Including pre-sales presentation, project management, customer training and support and technical consultancy. ■ In charged of Amadeus Cruise solution pre-sales in APAC, including Taiwan, Hong Kong and Japan. Show less

  • Product Marketing Manager - APAC - Air Distribution

    Jan 2023 - now

  • Product Marketing Manager - APAC - Travel Office IT

    Jan 2022 - Dec 2022

  • Solution Expertise & Business Consulting Specialist

    Feb 2020 - Dec 2021

  • APAC Customer Solutions Consultant

    Oct 2019 - Feb 2020