Surya Prakash

Experience

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  CHAROEN POKPHAND India Pvt. Ltd

  May 2005 - Feb 2006

  Sales and Marketing Coordinator

  Project Description: Collect orders from customers Manage activities in finance like checking mode of payment and the like Coordinate logistics and administration Handle negotiation of rates Ensure timely dispatch of materialsContribution: Was elevated to Junior Officer, from a Trainee position for commendable performance. Successfullycoordinated negotiations to benefit the organization.Instrumental in lowering transport costs around 60% Ensured timely availability of materials. Show less

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  IBM India Pvt Ltd

  May 2006 - Mar 2008

  Reporting Coordinator

  Project Description: Generate Daily, Weekly, Monthly AdhocReports.Chaired Daily and Weekly Meetings with Technical teams.Worked on SLA Reconciliation Management.Worked as single point of contact for Service Level Agreement Breaches from India.Participated in Lean Initiative for organizationContribution: AchievementsAppreciated by Client Support Manager for Managing SLA.Appreciated by Service Delivery Manager, CSM and the Technical Team Leads.

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  IBM

  Mar 2008 - Nov 2016

  • Facilitating Daily scrum meetings, spring planning, spring review, and spring retrospective. • Working with Product Owner On Artifacts Such as Product Backlog, Spring Backlog, Sprint Burndown, Release Burndown. • Facilitating Scrum of Scrum for offshore Scrum teams in US states and India. • Managing the overall performance and delivery of cross-functional • Facilitating sprint planning as Scrum master for multiple Scrum teams; • Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders. • Managing projects in both Agile and Waterfall development environments. • Keeping the team together all the time to ensure successful sprints. • Migrating the Projects from Waterfall to Scrum is major responsibility Show less • Plan, Schedule and Conduct Project Health & Process reviews and submit reports• Support/ Prepare Quality reports for assigned projects and provide required data to PQL/DE Lead/ Other process owners in time • Requirement Gathering for various major and minor releases for an internal application.• Documenting functional and non-functional requirements.• Assessing the impact of changes, capturing and documenting those requirements.• Created Business Requirement Specification and reviewing the system requirement Specifications.• Creating Assessment response document, Change request response document for major and minor releases• Managed requirements and conducting change control board on a regular basis.• Organize review meeting on periodic basis with delivery team.• Ensured that the changes required are packaged into releases.• Stakeholder communications on weekly, fortnightly and monthly basis.• Developed test cases, conducted user acceptance testing and implementation.• Preparing cost estimation for various minor and major release changes.• Retesting of UAT defects and tracked UAT defects for closure before final deployment.• Conducted Production Testing and provided post production functional support.• Updating the user manual, materials, presentation and End User communication.• Training the end users on the new features and functionalities. Show less • Maintaining Quality Standards in the Project following OPAL(On Demand Process Asset Library)• Worked as one of the Application owner.• Involved in Process transition and transformation for the account.• Participation in ISO Audits.• Plan, Schedule and Conduct Project Health & Process reviews and submit reports• Support/ Prepare Quality reports for assigned projects and provide required data to PQL/DE Lead/ Other process owners in time • Ensure review and base-lining the Project Management Plan and other associated plans.• Preparing Weekly and Monthly Reports for the Senior Management.• IBM Quality Trainings for Fresher’s and experienced professional • Handled over 11 projects and ensured successful with no findings for the projects during ISO Audit.• IBM Process Tools owner (Software Quality Assurance Tool for conducting Audits).• Process Facilitation and Deployment.• Conducting Framework of Internal Audit and attending PMR audits. Show less

  • Scrum Master

    Apr 2015 - Nov 2016

  • Project Quality Analyst, Business Analyst

    Mar 2010 - Apr 2015

  • Project Quality Analyst

    Mar 2008 - Mar 2010
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  Cognizant Technologies limited chennai

  Nov 2016 - now

  Project Manager Scrum Master

  • Facilitate Daily scrum, Sprint planning, Sprint Demo and Sprint Retrospective meeting• Coaching the team on Agile principles and process• Track and remove internal and external impediments from the scrum team• Facilitate the grooming session with product owner to build the product backlog• Facilitate and plan for Go Live activities• Creating the work package for new projects