Billy Humphries

Experience

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  Askaero Consulting

  Jan 2009 - Jan 2013

  Aircraft Mechanic
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  Drivepower USA

  Apr 2010 - Nov 2010

  Transmission rebuild technican
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  AAMCO Transmissions

  Mar 2014 - Sept 2014

  Shop Foreman
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  Green Acres Automotive

  Aug 2014 - Aug 2015

  Shop Manager
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  Bryan Subaru

  Aug 2015 - Apr 2017

  Subaru Master Technician
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  Veterans Ford

  Mar 2017 - Sept 2018

  Service Technician
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  Subaru of America

  Sept 2018 - Jul 2021

  Performs warranty operations reviews, as well as participates in warranty field audits at the retailers. Review retailer warranty cost and repair trend reports, review warranty claims, and write reports identifying the discrepancies. Training of District Parts/Service Managers (DPSMs) and other Subaru of America (SOA) Retailer Claims Personnel in Warranty Compliance Procedures and OBI Reporting to monitor and control warranty costs. Receive inbound calls from technicians around the country and assist with diagnostics on all Subaru vehicles. Assist engineering and quality assurance teams to discuss uncommon cases and determine root cause analysis.

  • Field Auditor

    Dec 2019 - Jul 2021

  • Technical Service Representative

    Sept 2018 - Dec 2019
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  Elitek Vehicle Services

  Jul 2021 - now

  • District Manager

    May 2024 - now

  • General Manager

    Jul 2021 - May 2024