Natalie Offor

Experience

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  Sunshine Village Ski & Snowboard Resort

  Oct 2013 - Mar 2014

  Gondola Operator

  • Worked with a diverse team of seasonal employees from over 20 different countries to provide administrative and concierge services to guests• Handled logistical support and maintenance necessary for smooth operation of the Resort

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  Refugees Program, Stralsund University

  Mar 2015 - Dec 2015

  Hand-Crafting with Refugees & Research

  Hand-Crafting with Refugees• Worked with a team of 6 to contribute some humanitarian relief at the peak of the refugee crisis in Germany. We organized workshops with a local hand-crafting factory to teach refugee kids how to hand-craft and at the same time, helping them to integrate into their new environment. We raised money for this project by making and selling crepes and waffles, secured supplies from big supermarket chains and toy stores, and sourced donations from members of the university Research Project • Worked with the state government to analyze the attitude of residents to the developing refugee situation in Vorpommern-Rugen and Germany’s asylum policy. We surveyed 940 residents, evaluated their responses and presented our findings and recommendations to district officials Show less

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  Motionware GmbH

  Jul 2015 - Sept 2015

  Student Intern

  • Analyzed and helped implement ways to improve communications and interactions between employees in the organization. To understand prevailing communication impediments, I observed interactions between employees, designed and conducted interviews and surveys, analyzed the feedbacks, and identified strategies to foster a better environment with communication methods that are feedback-oriented and focused on getting the right, coherent message out and ensuring employees and management are in lock-step Show less

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  Studentische Unternehmensberatung Stralsund

  Sept 2015 - Jul 2016

  Head of Marketing & Organisation

  • Led a team of 11 eleven students in running the marketing department. During the period, I led the team to accomplish a tailored marketing campaign to attract new members, design of new logo and other marketing impressions and materials• Bolstered our corporate identity by producing a TV commercial with the local TV channel which attracted many new businesses and projects to our business consulting group• Other accomplishments were in areas of corporate event planning and organization of federal IT-fair, job fairs, alumni events, Christmas party Show less

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  AUDI AG

  Sept 2017 - Mar 2018

  Human Resources Intern

  HR Trends / Academic cooperation• Managed several “Institute for work and HR Management” workshops aimed at educating employees on research-based HR trends while using the forum as a focus group. These events brought together employee focus groups from 4 countries across the Americas and Europe, alongside industry researchers and experts. Topics ranging from “Sustainability through HR“ and “Workforce Integrity and Engagement“ were tackled• Assisted in coordinating talent assessment sessions aimed at identifying senior leadership talents within the company. The exercise evaluated employee qualities based on well-defined HR metrics through a series of individual interviews and group assessments• Organized and managed “Speaker Series” events providing insights to thousands of employees and external stakeholders on socially relevant and academic topics. I sourced the speakers from industry professionals and thought leaders; managed event logistics, scheduling, sign-up and communications; and tracked performance• Research and documentation of findings as contribution to the academic research work of the department Show less

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  Accenture

  Oct 2018 - May 2019

  Digital Marketing Account Optimiser - Large Customer Sales (On-site Google)

  • Create and optimize highly personalized digital direct marketing campaigns for Google's largest clients. Scope of targeted client solutions include:◦ Building new campaigns including; ad groups, keywords, bid/budgeting, writing creative expanded text ads (copywriting) and ad extensions (e.g. sitelinks, callouts and structured snippets) to reach target audience◦ Optimizing campaigns towards clients’ target KPIs (e.g. Clicks, CTR, Conversions, Ads Quality Score, ROAS) across multiple levers (i.e. keyword, device, audience etc.) by analyzing campaign historical performance and making optimisation proposals, including; bid recommendations, language localization of existing accounts, rationalization and expansion of keywords to drive relevant traffic and improve overall quality and performance of accounts• Identify ROI and Upsell/Cross-sell opportunities in managed account portfolios, and present findings to account managers• Manage competing priorities for a broad range of clients, across multiple industries, customers, products and time-zones, while ensuring a constant high level of quality appropriate to Fortune 100 companies• Work closely with a highly diverse team of 15+ nationalities, identifying and managing risks and opportunities, as well as managing client case demands with queue managers to ensure effective prioritization and workflow Show less

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  Zendesk

  Jun 2019 - Jul 2022

  • Senior Corporate Account Executive - DACH

    Jan 2022 - Jul 2022

  • Senior SMB Account Executive - DACH

    Sept 2021 - Dec 2021

  • SMB Account Executive - DACH

    Oct 2020 - Sept 2021

  • Business Development Representative

    Jan 2020 - Sept 2020

  • Sales Development Representative

    Jun 2019 - Dec 2019
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  DataRobot

  Aug 2022 - Sept 2023

  Enterprise Account Executive
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  Vanta

  Oct 2023 - now

  Senior Account Executive (Mid-Market & Enterprise)