Julia Dyment

Experience

• 

  MYMAX.com

  Jan 2015 - Jan 2016

  Head Of Customer Relations

  Solved logistical and inventory issues, and worked regularly with electronics suppliers to streamline deliveries to customers. Managed and trained a team of five in-house customer service representatives

• 

  Market Group Corporation

  Jan 2016 - Aug 2018

  Project Manager

  Managed e-commerce operations including - advertising, fulfillment, Amazon listing optimization, and pricing strategy. Oversaw backend operations - working with subcontractors and freelancers in the fields of graphics and animation, collecting payments, issuing invoices while working on bookkeeping software, and conducting negotiations with suppliers. Spearheaded the company's expansion into European markets.

• 

  Loginn Hotels

  Aug 2018 - Jan 2022

  • Spearheaded discovery & strategy utilizing data-driven insight resulting in 184% Product growth• Developed geo-location product features which resulted in an increase of 25% in ROI• Led cross-functional teams in developing new features aligned with business KPIs, driving revenue growth across the company's portfolio of 170 listings. • Introduced and implemented project and property management tools to automate operational tasks increasing productivity by 1.5• Oversaw COVID-19 turnaround and raised occupancy rates from 10% to 90% within one month.• Managed 15 offshore customer support agents including recruiting new reps, training, and monitoring progress to ensure alignment with company objectives, delivering weekly presentations, and implementing various tracking and optimization systems.

  • Product Manager

    Feb 2020 - Jan 2022

  • Project Manager

    Aug 2018 - Feb 2020
• 

  GROO (Previously Groupon Israel)

  Jan 2022 - May 2024

  Product Manager

  • Led development of 3.75mil user marketplace and CMS on WIX infrastructure• Directed the design and development of the most extensive system upgrade (front and back) since Groo's establishment • Managed a cross-functional team of 10 from Groo and WIX, ensuring seamless collaboration for project executions for 3 different business verticals

• 

  Yad2

  Apr 2024 - now

  Product Manager