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Shane Alexander

Shane Alexander

Salesman/Ecommerce Web Admin

Followers of Shane Alexander5 followers
location of Shane AlexanderO'Fallon, Missouri, United States

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  • Timeline

  • About me

    Cyber Security Student

  • Education

    • Western Governors University

      2023 - 2025
      Bachelor of Applied Science - BASc Cybersecurity and Information Assurance

    • East Central College

      2021 - 2023
      Associate of Arts and Sciences - AAS COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES 3.83

      Activities and Societies: Phi Theta Kappa

  • Experience

    • Midwest Military Equipment

      Jul 2022 - Sept 2022
      Salesman/Ecommerce Web Admin

      Overhauled the company’s product catalog on their ecommerce site with new photos and pricing. Also fielded calls fromcustomers regarding products from the site and helped customers place orders and find the parts they needed.Preformed maintenance and backups of the onsite computers for the company.

    • NOC Technology

      Sept 2022 - Mar 2023
      Technical Analyst

      Acted as the first point of contact for clients with their troubleshooting needs. Fielded tickets through a ticket system,corresponded with clients via phone and email in a timely manner to stay within SLA guidelines. Attempted to resolveissues within the first contact, escalating the issues when needed.

  • Licenses & Certifications