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Radhika Katwa
Technical Support Engineer
27 followers
Bengaluru, Karnataka, India
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About me
Technical Support Engineer at Landmark Group
Education
%2C%20Bagalkote.webp)
Basaveshwar Engineering College (A), Bagalkote
2017 - 2021Bachelor of Engineering - BE Civil Engineering
Experience
Landmark Group
Mar 2022 - Mar 2023Technical Support EngineerFlexible Production/Technical Support Engineer with 1 year of experience helping clients maintain smooth operations. Experience in working with internal and external enterprise. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components. resolution of all assigned calls by decisively tracking and eliminating root causes. Drives exceptional satisfactionfigures and shortens ticket fulfillment times. Committed to conclusively remediating client issues toprevent recurrent calls and wasteful service redundancy. Show less
Licenses & Certifications
Data entry operator
Unifiers Social Ventures Pvt. Ltd.Sept 2021- View certificate
TCS ion Career Edge - Young Professional
TCS iONMar 2023
- View certificate
Introduction to SQL
Simplilearn - View certificate
Telephone Etiquette
TCS iONMay 2023 - View certificate
Email Etiquette
TCS iONMay 2023 - View certificate
Communication Skills
TCS iONApr 2023
Languages
- enEnglish
- hiHindi
- kaKannada
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