Marshall Cook

Experience

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  Food4Less/FoodsCo

  Aug 2011 - Aug 2013

  Cashier

  · Handled cash register to process customer's orders throughout shift· Provided exceptional customer service by helping customers to their car, or assisting with finding items on shelves

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  Sprouts Farmers Market

  Nov 2013 - Jan 2014

  Produce Clerk

  · Stocked the Produce department; which includes presentation of product, facing, filling, and organization of all product items as set by the Produce Department schematics and ensuring tag and pricing accuracy. · Responsible for the proper stocking and rotation of merchandise in the Produce Department, including trimming, watering, and merchandising of products to ensure fresh, high quality offerings.

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  Wyzant

  May 2014 - Aug 2015

  Private Tutor

  · Reinforced learning techniques to improve academic achievement for high school and collegiate students· Topics included anatomy, physiology, organic chemistry, general chemistry

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  Northern Arizona University

  Aug 2015 - Dec 2016

  Supplemental Instructor

  · Attended each day of lecture for class sizes of approximately 200 students.· Assisted professors by proctoring exams, stimulating discussion, and holding office hours· Classes include Microbiology and General Chemistry I, II

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  CAMP PONTIAC, LLC

  Jun 2016 - Aug 2016

  Summer Camp Counselor

  · Supervised a division of 48 nine-year-old’s during summer camp· Ensured a safe, fun environment for the kids when taking them to daily activities

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  Bryan Lee MD Pain Management

  Jan 2017 - Apr 2017

  Medical Assistant

  • Provided patient care for a diverse group of patients, which included greeting, assigning rooms, and taking vitals.• Experienced using electronic health records, helped verify authorizations, diagnostics, and insurance policies.

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  Food4Less/FoodsCo

  Jan 2017 - Apr 2017

  Grocery Clerk

  • Labeled, stocked, and inventoried department merchandise.• Ensured proper temperatures in cases and coolers are maintained and temperature logs are maintained.• Reinforced safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

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  Food Safety Net Services

  Apr 2017 - Jul 2018

  Pathogen Laboratory Analyst

  • Prepared samples for microbiological testing of food products, ingredients, and environmentals. This included aseptically enriching or plating samples, reading plate counts, operating VIDAS and PCR-BAX machines. • Performed quality control monitoring by taking incubator temperatures, inoculating control organisms, running media controls, weight scale calibration, and internal swabbing.• Communicated daily with customers via phone and email and operating with MS Office suites and LIMS. Show less

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  Golden State Foods

  Jul 2018 - Aug 2020

  • Performed finished microbiological testing to ensure all results were within specification compliance, notified QA management when not in compliance, and assisted in investigation and resolution of issues• Maintained records and logs of tests, and other quality procedures to ensure availability of accurate and thorough information• Generated microbiological media as needed and oversaw inventory of QA and Microbiological supplies • Analyzed and compiled the results of samples, tests, and audits on raw, in-process, and finished products • Calibrated and maintained testing equipment to ensure accuracy and reliability of QA procedures• Routinely interacted with plant personnel to provide QA and safety-related information and to keep GSF and customers apprised of quality and safety concerns, techniques, and regulations

  • Microbiology Lead

    Aug 2019 - Aug 2020

  • Quality Assurance Technician

    Jul 2018 - Jul 2019
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  Food Safety Net Services

  Oct 2020 - Dec 2023

  Lab Supervisor

  • Supervised training of new and current laboratory personnel in procedures and protocols• Directly addressed client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed• Supervised laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines.

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  Upshıft

  Aug 2022 - Dec 2022

  Server/Prep Cook

  • Set up events for banquets- setting food, clearing tables, refreshing drinks, taking orders• Provided friendly professional guest service with genuine care• Set up work stations and ingredients so that food can be prepared for recipes. Washing and cutting vegetables and cutting meat.

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  I9 Sports

  Aug 2022 - Dec 2022

  Coach and Referee

  • Taught and demonstrated core concepts including sportsmanship values• Kept time and score during the game; manage an age-appropriate level of instruction and competition• Set up field and breakdown for game day events

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  Omaha Steaks

  Oct 2022 - Jan 2023

  Inbound Sales Representative

  • Answered inbound calls to help place orders for customers• Provided customer service and up-selling techniques to assist the customer with their shopping needs

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  Cuisine Solutions

  Dec 2023 - now

  Assistant QA Manager

  • Assist with food safety and quality audits performed by regulatory agencies, 3rd party companies and customer’s audits• Help oversee pre-requisite programs (maintenance, sanitation, pest control, supplier approval, environmental monitoring)• Review all technical records before shipment, investigate customer complaints, and implement CAPAs for any non-conformance findings