Darragh Mallon

Darragh Mallon

Assistant Manager

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location of Darragh MallonUnited Kingdom

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  • Timeline

  • About me

    Duty & Events Officer at Titanic Belfast

  • Education

    • Birmingham City University

      2010 - 2013
      Bachelor's degree Visual Communications
    • Belfast Metropolitan College

      -
      Foundation degree Art History, Criticism and Conservation
  • Experience

    • Everyman Media Group PLC

      Apr 2015 - Sept 2017
      Assistant Manager

      A busy role managing all areas of internal admin, customer care, film programming & projection, bar & kitchen , staff and HR. In addition to the daily operations of the cinema and bar we also hosted functions for BBC, Netflix, and many private hires and live events.

    • Destination Bristol

      Oct 2015 - Aug 2016
      Visitor Research Officer

      Acting on behalf of the Cultural Destinations Project I worked a variety of events & festivals across the Bristol and Bath wider area. There I engaged in conversational surveys with the public, collected research, led volunteers, processed feeback & data

    • Royal West of England Academy

      Feb 2017 - Dec 2018
      FOH & Events Assistant / Studio Technician

      Set up and faciliate events & classesPromote and sell exhibitions & membershipsExhibition setup and admin, artwork handling and salesVisitor welcome desk, ticketing and retailDeputy for Events & Drawing school managers in their absence

    • Watershed

      Sept 2017 - Jan 2020
      Front Of House Duty Manager

      Delivering array of fast-paced media events, film festivals etc. with premium serviceManaging team of ushers and box office receptionists, carry out training and recruitmentDealing with all issues on site including customers/clients, tech, security & facilities and cross-department supportDeveloping accessibility & inclusivion measures and services

    • Artspace Lifespace

      May 2018 - Jun 2019
      Events Officer

      A takeover project to open and reutilise historic Ashton Court Mansion- Record visitor data, field queries, manage calendar, do walkarounds- Oversee filming, markets, exhibtions, parties etc.

    • Arnos Vale

      Jun 2019 - Jan 2021
      Duty Manager (casual)

      Managing a variety of events - Weddings, workshops, screenings, markets etc.<br>Site safety & security<br>Audience development<br>Champion of AVC Trust

    • SS Great Britain Trust

      Jan 2020 - Jan 2021
      Volunteer Programme Coordinator

      Lead volunteer recruitment, inductions & communicationsAssist in development of training and volunteer strategyManage admin, rotas and costs for the volunteer programme, deliver socials & eventsSupport supervisors with on site activityWork within creative team to enhance interpretation and programming offer

    • The Present Tree Ltd

      Mar 2021 - Nov 2022

      The Present Tree is a leading UK retailer of luxury tree and plant gifts. My primary duties included:• Lead on all aspects of customer support across email, social media and phone in friendly and efficient manner.• Oversee the design and functionality of online sales channels and work to improve user experience.• All graphic design for packaging, print and web, actively championing and strengthening brand identity• Help to develop marketing and engagement strategy• Assist with day-to-day operations, admin and order fulfilment. Show less

      • Head of Customer Experience

        Oct 2021 - Nov 2022
      • Operations & Marketing Assistant

        Mar 2021 - Oct 2021
    • Titanic Belfast

      Jan 2022 - now
      • Duty & Events Officer

        Sept 2023 - now
      • Duty Officer

        Nov 2022 - now
      • Ticketing & Visitor Services

        Jan 2022 - Nov 2022
  • Licenses & Certifications

    • Dementia Awareness

      Dementia Friends Pennsylvania
    • General Data Protection Regulation (GDPR)

      High Speed Training
      Nov 2022
    • Counter-terrorism awareness (SCaN)

      Police Service of Northern Ireland
      Jun 2023
    • Child protection & safeguarding

      Titanic Belfast
      Mar 2023
    • First Aid at work

      British Red Cross
      Feb 2023
    • WorldHost Training

      Situations
      May 2015
    • First Aid Level 1

      St John Ambulance
      Oct 2017
    • Introductory BSL & Deaf Awareness

      Watershed
      Mar 2019
    • Water Rescue

      Avon Fire & Rescue Service
      Jun 2019
    • CPR & AED

      Acorn Health and Safety Ltd
      Mar 2019
  • Volunteer Experience

    • Blaise House Redevelopment Project

      Issued by Bristol Museums Development Trust on Mar 2019
      Bristol Museums Development TrustAssociated with Darragh Mallon
    • Team Leader

      Issued by Wicked Events on Jul 2018
      Wicked EventsAssociated with Darragh Mallon
    • Area Manager

      Issued by Bristol Pride on May 2017
      Bristol PrideAssociated with Darragh Mallon
    • Gallery Assistant

      Issued by Fabrica Gallery on Sept 2014
      Fabrica GalleryAssociated with Darragh Mallon