Darragh Mallon

Experience

• 

  Everyman Media Group PLC

  Apr 2015 - Sept 2017

  Assistant Manager

  A busy role managing all areas of internal admin, customer care, film programming & projection, bar & kitchen , staff and HR. In addition to the daily operations of the cinema and bar we also hosted functions for BBC, Netflix, and many private hires and live events.

• 

  Destination Bristol

  Oct 2015 - Aug 2016

  Visitor Research Officer

  Acting on behalf of the Cultural Destinations Project I worked a variety of events & festivals across the Bristol and Bath wider area. There I engaged in conversational surveys with the public, collected research, led volunteers, processed feeback & data

• 

  Royal West of England Academy

  Feb 2017 - Dec 2018

  FOH & Events Assistant / Studio Technician

  Set up and faciliate events & classesPromote and sell exhibitions & membershipsExhibition setup and admin, artwork handling and salesVisitor welcome desk, ticketing and retailDeputy for Events & Drawing school managers in their absence

• 

  Watershed

  Sept 2017 - Jan 2020

  Front Of House Duty Manager

  Delivering array of fast-paced media events, film festivals etc. with premium serviceManaging team of ushers and box office receptionists, carry out training and recruitmentDealing with all issues on site including customers/clients, tech, security & facilities and cross-department supportDeveloping accessibility & inclusivion measures and services

• 

  Artspace Lifespace

  May 2018 - Jun 2019

  Events Officer

  A takeover project to open and reutilise historic Ashton Court Mansion- Record visitor data, field queries, manage calendar, do walkarounds- Oversee filming, markets, exhibtions, parties etc.

• 

  Arnos Vale

  Jun 2019 - Jan 2021

  Duty Manager (casual)

  Managing a variety of events - Weddings, workshops, screenings, markets etc.<br>Site safety & security<br>Audience development<br>Champion of AVC Trust

• 

  SS Great Britain Trust

  Jan 2020 - Jan 2021

  Volunteer Programme Coordinator

  Lead volunteer recruitment, inductions & communicationsAssist in development of training and volunteer strategyManage admin, rotas and costs for the volunteer programme, deliver socials & eventsSupport supervisors with on site activityWork within creative team to enhance interpretation and programming offer

• 

  The Present Tree Ltd

  Mar 2021 - Nov 2022

  The Present Tree is a leading UK retailer of luxury tree and plant gifts. My primary duties included:• Lead on all aspects of customer support across email, social media and phone in friendly and efficient manner.• Oversee the design and functionality of online sales channels and work to improve user experience.• All graphic design for packaging, print and web, actively championing and strengthening brand identity• Help to develop marketing and engagement strategy• Assist with day-to-day operations, admin and order fulfilment. Show less

  • Head of Customer Experience

    Oct 2021 - Nov 2022

  • Operations & Marketing Assistant

    Mar 2021 - Oct 2021
• 

  Titanic Belfast

  Jan 2022 - now

  • Duty & Events Officer

    Sept 2023 - now

  • Duty Officer

    Nov 2022 - now

  • Ticketing & Visitor Services

    Jan 2022 - Nov 2022