Aliasgar Gohar

Experience

• 

  Mercury Travels Ltd

  Mar 1994 - Sept 1997

  Counter Executive

  • Corporate Travel • Telephone Sales, Reservations, interacting with Sales and Reservations Staff of Domestic & International Carriers• Itinerary Pricing and Ticketing• Interaction with walk-in Clients for Travel requirements• Foreign Exchange Transactions For walk-in & Corporate Clients• Car bookings for Mumbai & Outstation as per Client RequirementsSystems Knowledge - Amadeus Online Reservation system Sabre/ Sitar Online Reservation System Indian Airlines Online Reservation System Show less

• 

  WNS Global Services

  Sept 1997 - Nov 2000

  Trainer Passenger Revenue Accounting and Lead Agent (Senior Revenue Accountant)

  Lead Agent and an online trainer for Non Sample dept.• Quality checking flight coupons processed by the Data Agents• Communicating the changes in work procedures, industry updates to staff / subordinates• Assist Team member for any queries they may have• Maintain Performance related and other reports for my team • Conducting Team Meetings for Technical queries / problems faced by the employees• Supervise the work as acting Team leader whenever required• Training for Fare Recognition & Proration, Plus Ups and Work Processing to new staff or as per Departmental requirements• Maintaining Training and performance records of the traineesTrainer for Passenger Revenue Accounting• Conduct training on Fare Recognition and Proration for various depts.• Interacting with Team leaders of various depts., for training requirements of their Team members• Planning, Organizing and imparting the training as per individual Team requirements• Maintaining records and reporting on performance of the traineesSystems Knowledge – COPS – Corporate Online Proration System (For Proration of Itinerary) TP3 – Travel Processing 3 (For Statistical Details of the Ticket) WINBABS – Windows for British Airways Business Systems (For Calculating Fares) PRISM – Passenger Revenue Input Sales Module Show less

• 

  Accelya Kale Solutions Limited ( Earlier called Ms Kale Consultants Ltd)

  Nov 2000 - Apr 2002

  Business Analyst

  • Involved in Product Enrichment and enhancement• Interact with clients on an ongoing basis• Develop, maintain and implement support to clients for user functionality• Evaluate User requirements and minimize bugs, faults in the software• Translating business knowledge and industry changes to product, and communicating the same to associates and development group• Sales Module Testing• Creation and Testing of Airline Provisos• Maintain proper records of testing and the results for further follow up• Training for User Functionality as per Client and Organizational RequirementsSystems Knowledge – RevERA Integrated Revenue Accounting System Show less

• 

  Emirates

  Feb 2003 - now

  March ‘21 till date• Managing accounting activities of 11 different businesses of Emirates Group. These include Emirates Aviation University, Emirates Flight Training Academy, The Sevens Stadium, Emirates Engine Maintenance, Dubai Desert Conservation Reserve (DDCR), Emirates Official Stores, Retails Stores, Emirates Platinum Card, Flight Attendants Club, Emirates Foundation & dnata4good. • Manage relationships, review and define processes around the finance governance framework• Standardize & Centralize activities at head office where possible Show less Past 7 years include managing various areas within Group Payroll Services:• Managing the End of Service Benefits (EOS) ,Salary processing of all the senior managers in the Emirates Group, Responsible for all IT enhancements required for the smooth functioning of the processes, Responsible for consolidation & reporting of KPI’s to the senior management for the entire GP&CS.• As a Project Manager handling the Payroll Analytics, aimed at providing valuable analysis on employee payroll related matters to senior management, Representing Payroll at the Financial Shared Services Data Council aimed at learning, sharing knowledge and bringing the overall analytical capability of finance.• Managing 4 teams overlooking 4 varied functions of Payroll Department - Team 1 responsible for reviewing processed payroll of over 5000+ employees spread across 60+ Emirates outstation offices. Occasionally assist in processing payroll for new stations not having a finance setup, Team 2 responsible for reconciling over 40 accounts directly coming under the Head Office Payroll cost, Team 3 responsible for processing Travel and Non travel based claims of all head office employees, managing over 1200+ credit cards issued to Emirates employees for either Duty travel or contingency reasons, Team 4 a front office desk assisting in answering payroll related queries from head office employees.• As part of handling the claim processing team was even responsible for the IT budget and enhancement approval for TRIPS.Systems Knowledge - ORCALE Financials & HRMS Show less • Managing a team of 7 staff responsible for timely processing and authorizing of network wide passenger and cargo agents incentives (~ annual payout AED 200m) • Processing and authorizing GSA commissions for all Emirates passenger and cargo GSA’s(~ annual payout AED 80m)• Analyzing & resolving flown related queries raised by outstation offices of EK network/ commercial department• Reconciliation of various accounts like GSA provisions, flown based incentives, Pool and Royalty• Key stake holder in development & implementation of the incentive module in One Network, named ON. Systems Knowledge – RAPID ON Cview Show less

  • Finance Manager

    Mar 2021 - now

  • Payroll Controller

    Mar 2010 - Mar 2021

  • Incentive Officer

    Feb 2003 - Mar 2010