Robert Trahan

Experience

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  JPMorganChase

  Jan 2000 - Jan 2007

  Performace Manager - Sales Coach

  •Handled the tasks of interviewing, hiring, monitoring, coaching, developing sales staff, and create a fun and productive work environment.•Issued oral and written counseling for breach of conduct in accordance with the employee handbook •Responsible for administering performance management process for the development of agent performance •Monitored and supervised the daily activities of team •Responsible for conducting coaching and developing each team member to ensuring compliancy guidelines, call quality and sales techniques •Handled the task of performing periodic evaluation on team members •Responsible for developing a team of representatives and agents to achieve the objectives of performance •Sets target and leads the team to achieve performance goals as established by the organization•Responsible for reading, analyzing and interpreting professional journals, general business periodicals, government regulations and technical procedures •Handled the tasks of generating reports, procedure manuals and business correspondence •Responsible for addressing client's complaints and resolved the same •Handled the responsibilities of monitoring and supervising sales staff •Performed other tasks under the instructions of Executive Management Show less

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  AAA Auto Club Enterprises

  Mar 2010 - Aug 2014

  Senior Insurance Sales Agent

  Customize insurance programs to suit individual customers, often covering a variety of risks.• Ensure that policy requirements are fulfilled, including the completion of appropriate forms.• Calculate premiums and establish payment method.• Interview prospective clients to obtain data about their needs, the physical condition of the property to beinsured, and to discuss any existing coverage.• Sell various types of insurance policies to individuals, including Automobile, Home, PUP, and Watercraftpolicies.• Inspect property, examining its general condition, type of construction, age, and othercharacteristics, to decide if it is a good insurance risk.• Seek out new clients and develop clientele by networking to find new customers and generate listsof prospective clients.• Perform administrative tasks, such as maintaining records.• Explain features, advantages and disadvantages of various policies to promote sale of insuranceplans.• Build relationships with both, external and internal customers, underwriters, CSR agents, etc.• Call on policyholders to deliver and explain policies, to analyze insurance program and suggestadditions or changes. Show less

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  Fortress Security, LLC

  Sept 2014 - Nov 2020

  - Commercial Sales - Video Surveillance, Fire, Security, Access Control, System Integration

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  Arlington Braves Baseball Club

  Aug 2016 - now

  President Of Operations

  Responsible of everyday operations of youth baseball organization and baseball facility.

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  Bob's Distributing Inc.

  Oct 2021 - now

  Senior Sales Consultant