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John Carola, PCM

John Carola, PCM

Assistant Vice President, Branch Manager

Followers of John Carola, PCM1000 followers
location of John Carola, PCMMontgomery, New York, United States

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  • Timeline

  • About me

    Senior Vice President, Retail Delivery and Marketing at Walden Savings Bank

  • Education

    • Hudson Valley Pattern for Progress Fellowship

      2012 - 2013

      The Pattern Fellows Program is an innovative leadership program started by Hudson Valley Pattern for Progress in 2007 to expand the horizons of those already acknowledged as leaders in their communities and disciplines. The program helps participants to gain a more intimate knowledge of the region and encourages them to explore regional approaches to their work.

    • National Association of Federal Credit Unions ( NAFCU)

      2011 - 2011
      Management Development Institute

      NAFCU's Management Development Institute offers an executive education curriculum that addresses credit unions’ need for leaders who can thrive in today’s complex financial services environment. Topics covered include administration and human resources management; operations/technology management; regulatory compliance/accounting; and finance and marketing.

    • Leadership Orange Graduate

      2010 - 2011

      Leadership Orange is orange county’s premier leadership training program.Started in 1992 by community and business leaders to train new and emerging leaders, it has developed over the past 24 years into a multi-dimensional training program for both adults and youth.

    • The Wharton School

      2017 - 2019
      Wharton Leadership Program

    • ABA Stonier Graduate School of Banking

      2017 - 2019
      Wharton School of Business at the University of Pennsylvania

      Stonier prepares today’s banking leaders for tomorrow’s opportunities through a comprehensive program that combines aspects of strategic planning, leadership, economics, and financial management. Extension work and projects round-out the curriculum and continue your development between the yearly on-site sessions.Stonier’s partnership with the world-renowned Wharton School of Business at the University of Pennsylvania helps deliver outstanding leadership courses to our students. Wharton… Show more Stonier prepares today’s banking leaders for tomorrow’s opportunities through a comprehensive program that combines aspects of strategic planning, leadership, economics, and financial management. Extension work and projects round-out the curriculum and continue your development between the yearly on-site sessions.Stonier’s partnership with the world-renowned Wharton School of Business at the University of Pennsylvania helps deliver outstanding leadership courses to our students. Wharton brings additional perspectives and insights on how to effectively lead in a world of continuous change. Show less

    • SUNY New Paltz

      1988 - 1992
      Bachelor of Business Administration - BBA BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES

  • Experience

    • National Bank of Commerce

      Jan 1994 - Jan 1999
      Assistant Vice President, Branch Manager

    • The Bank of New York

      Jan 1999 - Jan 2002
      Assistant Vice President, Branch Manager

    • KeyBank

      Jan 2002 - Jan 2008
      Vice President, Area Retail Leader

      Driving sales and revenue growth for 10 Retail Bank Branches in the Orange and Sullivan County markets. Direct management of branches for Deposit, Credit and Investment production, Balance Sheet growth, Income and Expense measures and overall sales execution. Recruiting, Coaching and Evaluation of Branch Management and employees across the region.

    • Hudson Valley Federal Credit Union

      Jun 2008 - Nov 2014
      Regional Branch Director

      Accountable for the management of all branch activities within the Newburgh, Middletown, Montgomery and New Windsor markets. Oversee development of new business, membership growth, branding and community involvement within the Orange County marketplace. Driving profitability, exceeding deposit, credit, membership and referral goals while ensuring compliance to all regulations and credit union policies. Training and development of branch management teams, conducting employee performance reviews, coaching employees for all measures including delivering the best in member service. Show less

    • Walden Savings Bank

      Nov 2014 - now
      Senior Vice President, Retail Delivery and Marketing

      Directs and oversees all retail delivery activity at all branch locations and the contact center to ensure retention and attraction of consumer and business customers. Assists in the development of products and services needed to maintain and expand the bank’s market share. Leads and champions retail sales efforts and coordinates the goal setting, tracking, and associated training and development. Creates short-term and long-term marketing, advertising, and public relations strategies that will favorably promote all services and products and position bank as community banking leader. Serves as primary liaison with marketing agency ensuring effective execution of annual marketing plan.Serving on all high level strategic committees including ALCO, New Product, IT Steering, Compliance and Bank Secrecy/ Fraud Prevention. Show less

  • Licenses & Certifications

    • AMA PCM® Marketing Management Certification

      American Marketing Association
      Oct 2023
      View certificate certificate

    • Google Analytics Individual Qualification

      Google
      Aug 2022
      View certificate certificate

    • Management Development Institute

      NAFCU (National Association of Federally-Insured Credit Unions)
      Mar 2011

    • Power Up Certification

      Reputation.com
      Nov 2019
      View certificate certificate

  • Volunteer Experience

    • Board Chair 2022-2023, Board of Trustees 2016-2024

      Issued by Vision Hudson Valley on Jan 2016
      Vision Hudson ValleyAssociated with John Carola, PCM

    • Member Board Of Directors

      Issued by Leadership Orange on Jul 2018
      Leadership OrangeAssociated with John Carola, PCM

    • Board of Directors

      Issued by Habitat for Humanity of Greater Newburgh on Oct 2013
      Habitat for Humanity of Greater NewburghAssociated with John Carola, PCM

    • Foundation Board Of Directors

      Issued by Crystal Run Village, Inc. on May 2010
      Crystal Run Village, Inc.Associated with John Carola, PCM

    • Junior Leadership Orange Committee

      Issued by Leadership Orange on Jun 2011
      Leadership OrangeAssociated with John Carola, PCM