
Laressa B.

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About me
Director of Scholar and Alumni Services
Education

Hunter College
2015 - 2017Bachelor of Science - BS Community Health Education
Experience

Harlem Children's Zone
Feb 2018 - Jun 2023Assistant Director
Jul 2021 - Jun 2023College Coordinator
Jan 2020 - Jun 2021Student Advocate
Feb 2018 - Dec 2019

Boys Hope Girls Hope of New York
Jun 2024 - nowDirector of Scholar and Alumni Services
Licenses & Certifications
- View certificate

Managing Your Manager
LinkedInJun 2020 - View certificate

Managing Meetings
LinkedInMay 2020 - View certificate

Customer Experience: Journey Mapping
LinkedInJul 2020 - View certificate

Managing a Customer Service Team
LinkedInJul 2020 - View certificate

Delivering Employee Feedback
LinkedInJul 2020 - View certificate

Building High-Performance Teams
LinkedInMay 2020 - View certificate

Aligning Customer Experience with Company Culture
LinkedInJul 2020 - View certificate

Communicating to Drive People to Take Action
LinkedInMay 2020 - View certificate

15 Secrets Successful People Know About Time Management (getAbstract Summary)
LinkedInMay 2020 - View certificate

Coaching Skills for Leaders and Managers
LinkedInMay 2020 - View certificate

Coaching and Developing Employees
LinkedInMay 2020 - View certificate

Building Resilience as a Leader
LinkedInMay 2020 - View certificate

Executive Decision-Making
LinkedInMay 2020 - View certificate

Communicating with Confidence
LinkedInMay 2020 - View certificate

Managing Team Conflict
LinkedInMay 2020 - View certificate

Conflict Resolution Foundations
LinkedInMay 2020 - View certificate

Design Thinking: Implementing the Process
LinkedInMay 2020 - View certificate

Having Difficult Conversations
LinkedInMay 2020 - View certificate

Ways to Build a Winning Team: Trust, Freedom, and Play
LinkedInMay 2020 - View certificate

Improving Your Conflict Competence
LinkedInMay 2020 - View certificate

Strategic Thinking
LinkedInMay 2020 - View certificate

Communicating with Diplomacy and Tact
LinkedInApr 2020 - View certificate

Managing Your Time
LinkedInApr 2020 - View certificate

Using Questions to Foster Critical Thinking and Curiosity
LinkedInMay 2020 - View certificate

The Six Morning Habits of High Performers
LinkedInFeb 2020 - View certificate

Finding Your Time Management Style
LinkedInApr 2020 - View certificate

Managing Employee Performance Problems
LinkedInApr 2020 - View certificate

Transformational Leadership
LinkedInApr 2020 - View certificate

Transitioning from Manager to Leader
LinkedInApr 2020 - View certificate

Critical Thinking for Better Judgment and Decision-Making
LinkedInApr 2020 - View certificate

Communication within Teams
LinkedInApr 2020 - View certificate

Collaborative Leadership
LinkedInMar 2020 - View certificate

Leadership Foundations: Leadership Styles and Models
LinkedInMar 2020 - View certificate

Creating a Positive Customer Experience
LinkedInJul 2020 - View certificate

Customer Service: Serving Internal Customers
LinkedInJul 2020 - View certificate

Customer Service Foundations
LinkedInJul 2020 - View certificate

Listening to Customers
LinkedInJul 2020 - View certificate

Managing Stress for Positive Change
LinkedInJul 2020 - View certificate

Agile at Work: Building Your Agile Team
LinkedInMay 2020 - View certificate

Communicating In the Language of Leadership
LinkedInMay 2020 - View certificate

Decision-Making Strategies
LinkedInMay 2020 - View certificate

Leadership Foundations
LinkedInFeb 2020 - View certificate

Design Thinking: Understanding the Process
LinkedInApr 2020
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