Ayinde White

Experience

• 

  Qualfon

  Jun 2008 - Jan 2016

   Installation and Configuration of Software and hardware Remote troubleshooting and resolving issues Creation and Escalation of Help Desk Incident and Request tickets Ticket Audits Inbound/Outbound Calls Real Time Monitoring

  • IT Helpdesk Analyst

    Apr 2015 - Jan 2016

  • Customer Service Representative

    Jun 2008 - Apr 2015
• 

  Teleperformance

  Feb 2016 - Jul 2024

   Forecasting, Planning, Scheduling Incident and Outage Escalation Reporting and Data Analysis Agent Data Management Communication and Coordination with other departments Real Time Monitoring

  • Senior Desktop Support Engineer

    Aug 2019 - Jul 2024

  • Mission Control Analyst

    Feb 2016 - Aug 2019
• 

  PRITIPAUL SINGH INVESTMENT

  Oct 2018 - Mar 2019

  IT Technician
• 

  Giftland Mall

  Mar 2019 - Aug 2019

  Information Communication Technology Technician

   Installing Hardware and Software components Creation and escalation of Help Desk Incidents and Requests Troubleshooting System and Network issues Setting up new user accounts and profiles