Ayinde White

Ayinde White

Followers of Ayinde White340 followers
location of Ayinde WhiteDemerara-Mahaica, Guyana

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  • Timeline

  • About me

    Senior Desktop Support Engineer at Teleperformance Guyana

  • Education

    • University of Guyana

      2011 - 2014
      Computer Science
  • Experience

    • Qualfon

      Jun 2008 - Jan 2016

       Installation and Configuration of Software and hardware Remote troubleshooting and resolving issues Creation and Escalation of Help Desk Incident and Request tickets Ticket Audits Inbound/Outbound Calls Real Time Monitoring

      • IT Helpdesk Analyst

        Apr 2015 - Jan 2016
      • Customer Service Representative

        Jun 2008 - Apr 2015
    • Teleperformance

      Feb 2016 - Jul 2024

       Forecasting, Planning, Scheduling Incident and Outage Escalation Reporting and Data Analysis Agent Data Management Communication and Coordination with other departments Real Time Monitoring

      • Senior Desktop Support Engineer

        Aug 2019 - Jul 2024
      • Mission Control Analyst

        Feb 2016 - Aug 2019
    • PRITIPAUL SINGH INVESTMENT

      Oct 2018 - Mar 2019
      IT Technician
    • Giftland Mall

      Mar 2019 - Aug 2019
      Information Communication Technology Technician

       Installing Hardware and Software components Creation and escalation of Help Desk Incidents and Requests Troubleshooting System and Network issues Setting up new user accounts and profiles

  • Licenses & Certifications